Where do you need Storage Facilities ?
Extra Space Storage
About Extra Space Storage
Store your belongings at Extra Space Storage on 477 Harbor Blvd in Belmont, CA today! Our large selection of storage units, drive up access, exceptional security, electronic gate access, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Reviews about Extra Space Storage
OK if you never care about contacting corporate management. Otherwise BEWARE!
The manager, Dave, is very friendly and quite competent, but he is VERY limited in his powers by Extra Space Storage's policies and management structure. It seems that any request for even the slightest deviation from the standard way of doing things requires approval (NOT easy to get) from the District Manager, and there is no appeal. That is because corporate management deliberately insulates themselves from clients. All of ESS's "Customer Service" is handled by an outside company. All of ESS's marketing is done by an outside company. All of ESS's collections are done by an outside company. None of these groups could give me an address or phone number for corporate HQ (if one exists). ESS management avoids all responsibility for their policies and actions or lack of action. Because of this I refuse to do business with them again.
I have to mention two good things about this location: (1) It is always kept very clean. (2) Gate hours extend from 7AM to 10PM.