Erie-LaSalle Body Shop

I can't tell you enough how great the customer service is at Erie LaSalle Body Shop. Gary is fantastic and very personable. I found them through my insurance after a serious accident and am not only impressed I am grateful. If ever I need a...

My insurance company American Family gave me a choice of shops and I said ""that one"" and I am happy I did. It is a very friendly and welcoming environment. I would refer others definitely.

This is the worst body shop in chicago. I went with a friend to get a dent fixed in the side of the car and his bumper refinished from the nicks that you get from parking on the street. We arrived to pick it up and the bumper had a good 3 inch gap and there were new scratches on the passenger side door and on the passenger side mirror. When brought to there attention they at first denied the scratches but said they would fix the bumper. Why they didn't do this at first is beyond me. They bring it back out and the bumper is sill not right. during the time we are waiting to talk to someone again, three people come in reporting scratches that where not on their cars before they brought them in. We told them that we would not pay until it is fixed. They tried to give us the run around saying that it was the old damaged bumper and that the scratches where there. Eventually they conceded and said they would fix it. We come back a few days later and the bumper is looks good, they simply attached it correctly, again should have been done the first time, and the scratches were painted. We ask for some bill adjustment, since the price was high and we were so inconvinienced, and after fighting all we got was 50 dollars off. My friend and I will never return. Lets put this place out of business.