Knox Auto Sales

FANTASTIC SERVICE! my experience with knox auto was incredible. i was looking for a car for my mother, who loves lincolns, and i found the perfect one for her here. everything went very smoothly. i would definitely refer others to them

I filled out Knox Auto's trade in form online and was called the next day telling me to bring my car in for them to see and they would work out something with me on a Jeep I was eyeing. So I go to these guys with my low milage well kept Trans Am that has a few minor cosmetic flaws and a check engine light. They seemed very nice at first, and seemed very interested in my car, although offering me $500-$1000 less in trade than the other area dealers I had been to that day. They did however have the Jeep I wanted at a nice price so I was fine with the lowball offer. I was even fine with the fact that their Jeep has major suspension issues that are obvious (but they claimed they could not hear at first...lol) and a few other issues that needed addressing. I didnt even TRY to get a better price out of them. So it was late, and they wanted to check the check engine light code to make sure it wasnt something major and asked me to come back the next day and we'd do the deal. So I call them up the next morning with the engine code (and it is a VERY inexpensive and minor issue I gladly wouldve paid for to get it taken care of before trading them the car) and they tell me they just arent interested anymore since they had a chance to think on it, and that all the time I spent there forming a deal with them was a giant waste of time for them and me. (They actually said that). Again... I did not try to lowball them at all, but they found it perfectly ok to not only lowball me (as compared to other area dealerships), but tried to sell me a car with known issues and act like there were none AND then even backed out of a deal with a customer that had played by their rules since the start. Oh and there is no warranty at all on any of their vehichles, but they said if your new cars engine blows tomorrow they can point you to a good mechanic (thats promising). These guys semm nice, but don't be fooled... There are much better deals down the road.

Bought the car because I really needed transportation to school. I had heard good things about the place and the owners son seemed nice enough despite all his fast talk.\t\n\t\nIt is my understanding that used car men are supposed to disclose all that is wrong with the car so you are not surprised later on.\t\n\t\nMy car runs well but has a few defects I don't care for.\t\n\t\n1. The front tires are a size bigger than they should be so when I turn a hard right the tires rub the car and make a very loud screeching sound for all to hear.\t\n\t\n2. The car did not come with an emergency/flasher button. I did not notice until I needed it and realized I had nothing. Its a silly over sight on my part but the owners son said nothing to point it out so I now have an additional $150 to pay to add on such a simple feature to a car.\t\n\t\n3. The lighting unit in the top center of the car pops out of its socket unexpectedly when I drive. It can be startling.\t\n\t\nNOT impressed with these Knox people at all. And the price of the car was nothing special, especially with the added on parts and labor for me.\t\n\t\nKeep looking around and if you set on Knox Auto go over the car inch by inch. They probably won't tell you what you don't ask.\t\n\t\n\t\n\t\n.\t\n