We went to parkway tonight and I understand it being busy with the State Bowling tournament BUT we got there signed up for a lane and were told it would be a half an hour on lane 10. Half hour later it was lane 9. A half hour later in was lane 16. Then another group started on lane 16, so lane 14 was on there last game and then we would have lane 16. They started another game....so we waited 2 hours and didn't get a chance to bowl. We asked for the manager and he was extremely rude basically implying that WE had done something wrong and it was our fault. What ever happened about the customer being right? The manager wasn't even apologetic, he was extremely short and rude with us. When we told him we would never be back he said whatever see you later?!!? This is unacceptable customer service and if i was running this business.....I would clean house ...read more

EXCELLENT SERVICE ...read more