Look somewhere else if you want service and to be treated like a cared for customer! We prepaid in advance for our mailbox for six months ahead of schedule as we were still current with a month remaining. Within a week we decided we no longer needed the mailbox after being a customer for seven years as we had moved to a permanent location and requested closing our mailbox and asking for a refund. We have been told we will not receive a refund for our mailbox prepayment per our contract. THEY REQUIRE PREPAYMENTS, BUT DO NOT MAKE REFUNDS FOR CANELLATIONS. Over the years we have worked with many employees here and like any business some are great and friendly while most others are downright rude and seem putout to help when we call for mail forwarding even to the point of making us call them back because they are too busy to deal with us. We have requested to speak with the owner multiple times over the years with no resolve. ...read more