By Lezzle22 May 15, 2014
Firstly - in the interest of transparency I would like to say that Northgate Smiles gives a very nice incentive for their clients to leave reviews. This is also why there are so many reviews for their clinic. Regardless, my review is 100% honest. I have always had a great experience with Northgate Smiles. The receptionists, the hygienists, and the dentists are all very welcoming and willing to take time to explain things to you. The receptionists have on multiple times walked me through my bill line by line. On one occasion they went through a great deal of effort and even called my previous dentist to find out about a previous filling that was making my current bill high. In collaboration with the dentist they were able to make some changes that saved me some money (fantastic!). The hygienist took the time to explain to me exactly what she was doing and gave me great pointers on how to care for my teeth better. Dr. Aylen explained to me at what point cavities were reversible to help me understand why my fillings were necessary. I really appreciate when my providers are willing to put in the time to actually explain things to me and I feel the entire staff at Northgate Smiles does so and does so consistently. They are very easy to schedule appointments with and utilize multiple ways of reminding you of your appointment. I was even given a Starbucks gift card for being accommodating and coming in early for my appointment. Some other 'amenities' that I appreciate is the keurig machine in the lobby for those waiting and the best part is the cable television. There is one in front of each chair that has cable television where they give you the remote and headphones so that you may watch it during your procedure. The only negative feedback I have is that it appears that the dentists bounce around from patient to patient. I have had to wait in the dentist's chair in the middle of my appointment for the dentist to return on several occasions. Regardless, because of the excellent customer service I have received otherwise, I will be returning to Northgate Smiles and recommend that others do as well. ...read more
By lejlawa May 13, 2014
For most people, dentists are not popular folks. Dr. Karla. E Aylen and Northgate Smiles are the "huge" exception. My experience with dentist is usually highly "transactional" in that they try to "push" products and services on to you. Dr. Aylen is the complete opposite. Their patient care is off the charts. Not only was she very personable and caring during all my procedures with included a root canal and insertion of crown, etc., but her team follow-on care was tremendous. Services were excellent and everything was explained in detail. Furthermore, the staff is very courteous and always greets guests with patience and a smile. They are knowledgeable, caring and efficient. Couple this with great state of the art equipment and you will have an excellent experience. ...read more
By AmberNovak December 17, 2013
I get anxiety about anything dental. This office has really helped me to over come that No matter the situation, they don't judge you. They have been great about explaining options and answering any questions about procedures and billing. I love this office so much that my young daughter is now a patient. They are gentle and precise and couldn't ask for a better dental office. ...read more
We want to give a special shout out to one of our very own dentists, Dr. Garbriela Aluas for being on Komo news this weekend! Dr. Aluas has volunteered at the Key Arena Free Dental Clinic for all 5 years and we couldn't be more proud of her. ...read more
By Northgate Smiles September 24, 2018
Happy Red Nose Day fromNorthgate Smiles! Our team wants to raise awareness for children in need and end child poverty. The red nose symbolizes the power of laughter that helps brings as all together for one good cause. We celebrate May 24th as a day dedicated to providing children a brighter future. ...read more
By Northgate Smiles May 24, 2018
We're proud to be Seattle Met Top Dentists four years in a row! The Northgate Smiles team welcomes you to our dental family too. Visit our website:http://www.northgatesmiles.com/ ...read more
By Northgate Smiles March 01, 2018
Implants, veneer treatments and whitening of teeth are only a few of the many dental treatments that dentists offer their patients and prospective patients. Many people choose cosmetic dental treatments and other dental fixes to improve their dental conditions. Some individuals simply abandon dental c... ...read more
Having dental insurance is a necessity. It is important to have some sort of dental coverage because visits to the dentist and dental exams can become quite costly. Without dental insurance, you could end up spending a fortune on dental work. Prior to applying for dental insurance, you may have severa... ...read more
