By Andreas V at Citysearch November 13, 2009
My daughter has been going to Dr. Lucas for a couple of years, and we have always been very happy with his thoroughness and great ability to interact with children. His office is well-run, and we have never had to wait for more than a few minutes after our appointment time. Tonight, however, we found out not only how good of a dentist, but also what a great person, Dr. Lucas is.\t\nWhen I picked up my daughter from her after school care at 6 pm on a Friday, she was in tears. She had hit her tooth while trying to climb up a slide and was in so much pain she couldn't stop crying. I called Dr. Lucas' office, expecting to get a recording that would tell me of an emergency dentist I could contact. To my surprise, it had Dr. Lucas' cell phone number for existing patients.\t\nI called and described the situation to him. This was at 6:30 on a Friday night, and even though he was already at home with his wife and newborn child, he offered to meet us at his office. Without his assistants who were obviously no longer in the office, he took x-rays, found a slight fracture of the jaw, stabilized the tooth, and sent us on our way without asking for compensation or even verifying our insurance information. Needless to say, I will call his office Monday morning to make sure he is being compensated for going way beyond the call of duty.\t\nI am sure he would have much rather been with his wife and daughter than to drive back to the office and fix my daughter's tooth, yet they decided that if it were them in our situation, this is what they would hope their dentist would do for them. \t\nI cannot recommend Dr. Lucas enough if you are looking for a pediatric dentist. ...read more
By lucygirlluvsccr at Citysearch November 07, 2007
I called today to set up a new customer exam with xrays and cleaning. The woman who answered the phone seemed un-intersted in my buisness. I asked her if she took my dental insurance, she made no effort what so ever to determine whether or not I would be covered in the clinic. She told me to call my Dental insurance and let HER know if I was covered. Seems to me if they wanted my buisness bad enough they would make that call for me. I called another clinic in the area, they called my insurance company for me, verified coverage, expalianed co pays and deductable. Too bad for Dr. Goodwin, he missed out on a new customer, who, turns out to need some extensive work done! ...read more
Implants, veneer treatments and whitening of teeth are only a few of the many dental treatments that dentists offer their patients and prospective patients. Many people choose cosmetic dental treatments and other dental fixes to improve their dental conditions. Some individuals simply abandon dental c... ...read more
Having dental insurance is a necessity. It is important to have some sort of dental coverage because visits to the dentist and dental exams can become quite costly. Without dental insurance, you could end up spending a fortune on dental work. Prior to applying for dental insurance, you may have severa... ...read more