Les Schwab has a long standing history of standing behind their products, providing perfect service, solving problems that happen in all businesses, and providing supperior products. However, I may be tempted to use costco in the future. I have a service problem -- and cannot even contact the corporate offices to help resolve it since their website has no "contact information". Basically the web site refers me back to the local store manager. The same manager who complained in front of me to his employee that it was "not fair" that he should be liable for a lost emblem, who charged me for a service that should NOT have been needed if they had installed the tire correctly the first time, and who promissed to call me in a few days with a solution ----10 days ago. I am surprised -- I have never had a problem with Les Schwaub previously. I really don't want to go to costco but feel trapped. What do I do???? ...read more

just spent 600 dollars on tires and a cv axle ,, i was not informed that i would be getting a remanufactured cv axle. no big deal ... but a got home and laying by my tire was the balencing lead so ill be back mon to have them fix this .. it made me wonder if the cv axle is going to be ok... also my mother inlaw took her car to them and spent over 1000 on brakes allignment and other stuff... and the problem was never fixed she had me look at it and i thought it was the wheel bearings im not a mechanic but that was the problem so .. just be careful at this store i would question the moral ...read more

The days of customer service and standing behind their products at Les Scwhab are long gone! GO to Costco you will get better prices and they will stand behind thier products. Les Schwab used to differentiate themselves with service but since that is no longer the case, shop were prices are better. ...read more