Top Car Rentals in Richmond, VA 23230
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Pearson Honda
By vdot1996 at Citysearch January 26, 2012
I called yesterday about not being able to open my trunk and Kevin didn't seem to remember that a Ridgline has a trunk in the bed. He kept on trying to ask me if the problem was with the tail gate or the tanoe top. I said no, so he finally went and talked to a mechanic. I flipped the switch in the glove box and it still would not open. I asked if there was a way to jimmy it open and he said he didn't even think thier mechanics will be able to open it. Hell of a thing to make and sell a vehicle if you don't know how to fix it when something goes wrong. ...read more
Pearson Honda
By jasonsewell at Citysearch May 10, 2011
I had my car in for and oil change and new tires. Unfortunately, it was hit by another car before I picked it up. The manager told me that another customer had hit my car, and that I'd have to take up the claim with this customer. I informed him that I wasn't interested in confronting an unknown 3rd party, especially since I hadn't witnessed the accident, and wouldn't be able to make any assertion about what had happened. I reminded him that by taking possession of my car, his dealership had created a bailment which holds it accountable for damage that occurs. He insisted that there was nothing that he could do. Even if the manager is technically correct that his dealership was able to avoid creating a bailment, it's a pretty horrible way to treat a customer. The right response should have been, "We're sorry that your car was damaged while it was in our care. We'll have a loaner for you while we get your car fixed." They could have then taken up a claim with the person that hit my car afterwards. For what it's worth, I have spent about a hundred thousand dollars at this dealership over the past few years. ...read more
Pearson Honda
By john k w at Citysearch June 09, 2010
Pearson Honda is building a new store at Spring Run Rd and Hull Street. It was fully loaded with trees and wildlife. They killed hundreds of trees while helping Japan get richer. I'm buying a American made car. Honda's are assembled here in the US. ...read more
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