By DCart March 25, 2019
While Tyler Sellers was a pleasant, knowledgeable, patient, and even fun salesman for the self-imposed, long drawn out wait to get my Corvette, the actual purchase was rather painful. First the agreed upon price was wrong. No problem just a 30-minute wait while those in the glass palace took their time to generate a new piece of paper with the correct out the door price. Once we had that, we had to wait for a Finance Manager (who do they manage anyway??). There are at least three who work there (I don’t have any names as none of them passed out a business card) but only one as working the afternoon of Monday March 4th. He sat at his desk for over an hour talking to/working with a co-worker as we waited. Seems like the wrong priority. They’re not prepared for a Museum Delivery, but that’s another discussion. At the conclusion of our business, he apologized for our wait, saying he wasn’t there. He was, while we waited just outside. \r\nA week later I was contacted to ensure I was completely satisfied with my sales experience. I informed them that I was more than satisfied with Tyler, but far less than satisfied with the Financial Manager. I was asked if I’d like to talk to a sales manager or the General Manager. I responded that I would like to talk to the GM. I was told he would be informed of my desire. A day or two later Tyler said he would send the GM a reminder. Two weeks later now, and I still haven’t heard from him. This too is disappointing.\r\nWould I do it again? Yes, but I would hope they improve their processes and priorities. ...read more
By Chipndale2 February 01, 2019
I recently purchased a new Silverado from Rick Hendrick Chevrolet. They did whatever they could to make sure that I got the best deal possible. They went out of their way to find the exact pickup that I wanted even though it wasnt in their inventory. They made sure that I was taken care of at every turn. Great personnel at this dealership. ...read more
By Bee4life33 January 26, 2019
This dealership needs to be a must visit if you are shopping for a vehicle!!!! My dealership experience started Monday 21 Jan 2019 at RK Chevrolet. I spent 3 hours at the dealership found a vehicle and began the process. I ended up leaving on Monday because we could not come to an agreement. So on Tuesday I get a couple text and a phone call with a better offer but not even close enough to even make me think about going back to the dealership. Fast forward to Wednesday I get a text message from the dealership stating hey I think we can get to the number you are comfortable with can you bring your trade in today to finish it up. Of course at this time I’m getting kind of excited because I’m about to have my dream muscle car in my possession. I take my truck in and spend 3 more hours there only to be very highly disappointed because we almost started over and going through 2 more people we couldn’t come to agreement. So needless to say I left without my car!!! So on Thursday I decided I was going to give another dealership a shot to close the deal!!! What a difference in the process between dealerships. I asked to speak with a sales representative and met Yasumaily! After going through the 4 day drama with her, giving the numbers I got at RK and the numbers I was trying to be at she looked right at me and said don’t worry we got you. She introduced me to Jay and as a team we got it done! Top notch sales representative (Yasumaily Rutz #ask4maily) totally looked out for me! Huge shout out to the sales manager Jay Cunningham (appreciate the up front no BS approach and taking care of the military). Hoohrah Marine!!! Thanks for your service ...read more
Eventually, you will have to purchase new tires for your vehicle. 16-inch and 17-inch tires are popular, but you need to make sure you choose the right size tire for your vehicle. Tires are coded with a long number on the side of the tire. This number gives you the size when you know what you are look... ...read more
There are a few things that you should consider before purchasing new tires for your vehicle. The biggest decision that you have to make is what type of tires you need. In order to determine that type of tire that you need you will need to know the height and width of the tire, the tire tread, and the... ...read more