At Terrell E. Moseley, our goal is to make our customers happy, whether we’re installing equipment, providing service or performing routine HVAC maintenance. Whatever we’re doing, our customers are our best judge. We back up our work with three ironclad, customer-centered promises and guarantees that help bring you peace of mind before we even start working: Our 100 percent money-back guarantee: We want our customers to be delighted with the work we do, whether it’s an installation or service. Every job we do is backed by our risk-free guarantee. If you’re not happy, we’re not happy — and we’ll work to make things right. Or you get your money back. We stand by our work, 100 percent. Our performance guarantee: We guarantee that any equipment we install, when it is maintained and operated as directed in maintenance and operating manuals, will perform properly as stated and agreed upon. We promise that your temperature will not vary more than 3 degrees from your settings. If the installation temperatures are not achieved, we will perform — at no charge to you — any needed modifications, repairs or replacements for a five-year period. Our satisfaction guarantee. We stand behind our installationtechnicians, who are the best out there in terms of skill, workmanship and attitude. They will complete the work quickly and precisely and will be well-mannered in your home. If our technicians do not perform to our high standards, you will not pay until we have delivered results you’re satisfied with. As we value our customers, we also value our work and our employees, who take pride in the company and in their work. We want you toexpect the bestfrom us, and we won’t be happy until you are. We’d be happy to discuss any home comfort questions or issues you may have. Feel free to contact us atTerrell E. Moseley. We’ve been proudly serving the Lynchburg area since 1936. Our goal is to help educate our customers about energy and home comfort issues (specific to HVAC systems). For more information about other HVAC topics,download our free Home Comfort Resource guide. Terrell E. Moseley, Inc.services Lynchburg, Virginia and the surrounding areas of Madison Heights, Amherst, Big Island, Bedford, Forest, Goode, Rustburg, Concord, Appomattox, Monroe, and Evington.Visit our website to see our special offers to get started today!
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