By Anonymous June 13, 2009
I had an unpleasant experience at Sears optical. The people handling the frames were pleasant and helpful (which is why I'm giving two stars rather than one) but the optometrist, Sonia Joshi, was completely unhelpful. When I received my lenses, they were not right so I scheduled a follow-up appointment with Joshi to resolve the problem. In that appointment, she was defensive, agitated, and rude. After much wasted time, I returned the glasses. Based on my experience, I believe Sonia Joshi needs further training to improve her communication and customer service skills. ...read more
By Jackie December 03, 2008
I have been going to Eye Kare Express for over 5 years. The staff and Doctor are awesome. I have never had a problem with service and the quality of their lenses and frames are excellent. I now live in centreville and I still travel to Falls Church to get my annual eye exams** I don't trust anyone else. ...read more
Glaucoma is often called the "thief of sight." It affects individuals over age 40 by slowly increasing the liquid pressure inside the eye, damaging delicate internal eye structures. There is no specific level of inner eye pressure (IOP) that causes glaucoma. It is a complex eye disease characterized b... ...read more
If you need to replace the lenses in your glasses, do so carefully to keep your glasses in good condition. To replace lenses, remove the screws from your frames and push out the lenses. Place your new lenses into the frame, and replace the screws making sure they are tight and lenses are secure. ...read more