I have read a few of the negative reviews here and I can say that these people do not understand what the Travel Broker does and this could explain why they are dissatisfied with the service.\t\n\t\nThe Travel Broker are experts in expediting and executing visa and passport paperwork. They are not cheap because their years of experience in getting your visa and passport done in a crunch is unique in Utah.\t\n\t\nIf you have to get on a plane in five days and need a passport or a visa, they can do it like nobody else. It will be fast, efficient and you will be on your way without a worry.\t\n\t\nThe Travel Broker has spent years building relationships with couriers, embassy people and others to ensure that your international paperwork gets top priority. They have nearly 30 years of experience so they know what to do, when to do it and who to go to. This service is nothing short of miraculous if you have an urgent need to travel overseas.\t\n\t\nKeep in mind, they are an agent for you. If fees change, it is because the various consulates and people they work with changed them. THEY PAY THESE FOR YOU TO EXPEDITE THE PROCESS. So, if they say it cost more than they expected, it is not some sneaky profit taking but rather a change that was unexpected. \t\n\t\nTheir fees are clearly marked and do not change without notice. I find their cost to be very reasonable considering they take a process that normally takes weeks and compress it into days. \t\n\t\nI have used the Travel Broker several times over the past 20 years and I have to say I have always found them to be helpful, friendly and real experts. They dole our good advice and understand all the important aspects of traveling internationally. \t\n\t\nJust remember, if your need is not urgent, you can fill out the paper work yourself and let the government take its time (sometimes 8 or more weeks). Completing a passport application and getting photos are not the toughest things to do in the world and it will certainly cost less. \t\n\t\nI give The Travel Broker an excellent rating and strongly recommend them to anyone needing to travel abroad! They are excellent professionals that know this business well and deliver excellent service in doing it! ...read more

I am mainly commenting on behalf of what utahguy86 said. I found Travel Broker VERY helpful. The best part of them is that they are local! You can talk to them face to face and not fear who you are sending your PASSPORT to. You KNOW who has it. They are VERYgood at what they do, and they told me they've been in business for 28 years! That alone says alot, especially now-a-days!\t\n\t\nThe money does seem like alot, however, not much of that is THEIR fee. It's either government or consulate fees. I would strongly recommend going through them, and it's only 3 women that run that place there, they are NOT bullies unless you're afraid of 3 women like utahguy86 must be. If he was bullied by them, when I saw how rude HE was to them. They handled him VERY professionally! ...read more

TERRIBLE. I have never wrote an online review before and I will this time because of the terrible service I received. First off they are already way over priced if you need a passport go to the post office and do it for less money and they will even expedite it for you so you get it in a matter of days and you don't have to pay extra service fees. If you are doing a visa use some other online source, My friend did at the same time as me he spent $60 dollars less than I did and got it a week and a half sooner.\t\nHowever the thing that upset me the most is I paid $243 dollars for my visa the day it got here they called me and told me that the fee had changed and I owed them more money before I could get it. When I confronted them about changing the price after I had already paid they were angry at me and got in my face and did their best to belittle me and tell me i was out of reason for being concerned. I was amazed at how terrible of service they gave. I beg you for your own sake use anything else besides them. I already offered you alternatives but I encourage you to do your own research I wish I had it would have saved me time, money, and being treated rude. ...read more