By tjquist21 December 20, 2012
They Killed my dog! Do NOT take your animals here. We took our 15 week old puppy there, explained to them multiple times to feed watch her and be quick. Dropped her off at 8:45am. They called us at 11:15 asking how to groom our other dog. Then I called at 2pm wondering why my dogs were not ready as i clearly instructed to be quick with our puppy. When they answered a lady said hold on. The owner got on the phone and told me that "the darndest thing the puppy just passed away." Both my and my husband rushed to the groomers. Took the puppy immediately to Logan, UT to have her autopsy taken on her. She died of a brain trauma. It gets worst. Later speaking with the owner he told me that he got a call in his other shop the the dog died then got in his car and took a 25 minute drive to his other location. During this time NO ONE called us or a vet. Even worse I called them at 2pm. They never called us. We don't know when she died or how long our other dog was with her while she was dead. ...read more
By jquist December 20, 2012
They Killed my dog! Do NOT take your animals here. We took our 15 week old puppy there, explained to them multiple times to feed watch her and be quick. Dropped her off at 8:45am. They called us at 11:15 asking how to groom our other dog. Then I called at 2pm wondering why my dogs were not ready as i clearly instructed to be quick with our puppy. When they answered a lady said hold on. The owner got on the phone and told me that "the darndest thing the puppy just passed away." Both my and my husband rushed to the groomers. Took the puppy immediately to Logan, UT to have her autopsy taken on her. She died of a brain trauma. It gets worst. Later speaking with the owner he told me that he got a call in his other shop the the dog died then got in his car and took a 25 minute drive to his other location. During this time NO ONE called us or a vet. Even worse I called them at 2pm. They never called us. We don't know when she died or how long our other dog was with her while she was dead. ...read more
By markusb69 at Citysearch April 27, 2012
Called & ask for pricing & I was told that since my dog was over 3 years of age she was free but need to pay $35 fluid flush. This was also the price I was told when we dropped her off....$35.00...then they said we recommend to do blood work for dogs over 3 years of age.........Now: $70.00 thought that was a great deal & we agreed.....Then we go to pick her up & up they charge me $145.00 with a hidden $65.00 dollar fee for the procedure. I informed them that I was told on the phone and also in person once dropped off it was free for animals over 3 years of age. \t\n(I had a free voucher that was given to me from no more homeless pets. But since they told me on the phone that dogs over 3 where free I left it at home. The person at the front desk told me that I SHOULD have brought in the voucher in the morning when dropping off the animal to get the free procedure even though the told me on the PHONE & in PERSON it was free. ...Then we asked if we could run home & get the voucher & they said "NO"......To top it off, they charge extra for the pain meds for the animal, OF course people are going to want their animals in NO PAIN but to charge EXTRA!!? (None of the other vets charge extra they include it in the price) ...BOTTOM LINE: the Customer service is horrible & they where trying to hide fees & "up-sale" like a car salesman. ***If I would have know the cost before I would have taken my dog elsewhere since i had my other dog fixed for $25 bucks (at BEST FRIENDS SANCTUARY) drugs & procedure included & they make you feel that they CARE ABOUT YOUR ANIMAL! ...read more
Learning how to properly train your small dog is essential to teaching it obedience and appropriate behavior successfully. Although training dogs can be frustrating at first, it’s important to be patient and consistent. To help you reach your goals faster, you can use three common tr... ...read more
There are a number of government and private organizations that focus on the care of animals in pet stores. Just as people would treat human beings, animals in pet stores should be treated ethically and with care. Some pet stores can do this by maintaining a code of ethics on the treatment of the... ...read more