Very friendly staff and instructors. The scheduling and payment methods were a little archaic, but I guess if it isn't broke, don't fix it. \t\n\t\nI never called in to make an appointment because I always did it when I picked him up from class. You were able to choose which instructor you signed up to drive with, so you could keep the same one each time or choose another. They always had plenty of openings. \t\n\t\nThey always gave us a reminder call for our drive time so that we didn't forget. They even called to remind us of how many hours we still had needed to complete and scheduled more drive time appointments for us. \t\n\t\nThey get the worst part ....getting in the vehicle with a teenager for their first time behind the wheel. Now I can be a little more relaxed when it is my turn to ride along to log drive time. ...read more

It was unorganized, at best, and they were not very professional. It seems as if they are taking advantage of the fact that they are the "only game in town". Each time my child would go out driving, it was with a different instructor who had a different style of how they wanted the driving done. This caused confusion for my child and the others in the car. They are also not very patient and understanding of kids who have never driven before. The 3rd day out driving, they were taking the kids on I-35!!! This is not safe and we objected strenuously but pressure to go on the highway persisted so we pulled our child out of the course. We are now doing the teaching ourselves and our child will get a license at her own pace. Austin Driving School is concerned only about the cash and not the safety or well being of the kids in their charge. I'd love to see them get shut down but, as I said previously, they are the only game in town. Be smart and teach your child yourself if you can. ...read more

This is the worst school in Austin. It is more than just a joke - it is an abomination. They are poorly managed and poorly organized to say the lease. They loose paperwork, don't write things down, tell you it will get fixed then it doesn't and you end you redoing lessons for no reason. It is impossible to schedule driving lessons (hours on the phone to be told no times open) and if you miss a lesson and make it up - they don't keep track and you end up redoing it again! The manager Mr Varnell is rude and NOT helpful in anyway. They obviously doesn't understand the concept of customer service or running a business. The only reason they are still in business is because they dupe the consumer in to thinking things are easy and they will take care of everything. There system is archaic to say the least and contributes to their lack of organization or proper collection and storage of records. Will NEVER recommend this company EVER. ...read more