Top Retail Shopping Stores in Pottsboro, TX 75076
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Reddick Militaria
By (Randolph) Randy Strahl July 28, 2015
I ordered a higher quality Totenkoph ring and ring box. The ring is nice, the inside circumference is not polished but it is the correct size. The ring box was defective with the SS runes not being centered. (this would not pass SS quality control) They sent me a correct looking box, and I returned it as instructed. They sent an invoice for $29 for insurance that I return it. I thought I heard in my initial call about the defective box I would (reluctantly) be reimbursed postage. You would think a defective item, and displeased customer would be reimbursed. Apparently not. They failed to answer my last e-mail. I've had no problems in past transactions, but it seems that $2.49 was not worth a satisfied customer. I don't even care about $2.49, I expected a justified reimbursement. They ended up ignoring me,That says a lot about their "customer service". Looks like I'll be taking my business elsewhere.. Randy Strahl ...read more