By Maddoxcr September 22, 2013
My mother, aunt and I, sailed with Star Fleet on Friday, Sep 13, 2013 for the murder mystery cruise. This cruise was outstanding. However, the customer service of the main office is what I want to talk about. We were truly lost and misguided on our own for our original cruise date. We were at the wrong company waiting for a cruise. We actually waved at Star Fleet as it passed us by. As we were about to board the "other" dinner cruise, we were told we were at the wrong place. Oh my, we explained our mistake and we pleaded for understanding. There were other conditions which I will not discuss on line but we were allowed to cruise again. We truly enjoyed the cruise and the customer service skills of this organization. Please do not assume you will have the same outcome if you miss your cruise!!! The rules are in place for a reason ...read more
By BrendaC487 at Citysearch June 11, 2012
Our experience was wonderful!! Yes, your initial thought is ""way too expensive for 2 hours"" but we went ahead and booked it anyway as we were needing a weekend getaway. I am so glad that we did!! We booked the murder mystery cruise and the entertainment was great!! The audience participated, we laughed and laughed and had a great time! The food was great, the only complaint on it was the salad had the same type of vegetables in it as the vegetable dishes, it would have been nice for more of a variety, such as green salad or different vegetables. The customer service was also great, very organized. The waiter kept the drinks coming in a timely manner to everyone at our table. When given the opportunity again we will go again and will definitely tell our friends about it. ...read more
By CR196 at Citysearch June 11, 2012
This company is way too expensive for the low-quality service they provided. For $8f a person, they served a measly raw (and yes, I mean VERY pink) hamburgers on ice cold buns, hot dogs (no chili or cheese), nasty cole slaw, no beans (like the menu stated) and disgusting potato salad. There was 6 in our party at one table and 2 at the smae table further to the end. Our waitress Maria served everyone on our side, including the other 2 at our table but skipped over us several times after saying 'I will be back to get your order."" Did I mention that the choce of menu and the actual food were HORRIBLE, not to mention cookies and watermelon for dessert! I'm trying to figure out what my $85 covered?? Really sad and ridiculous.. ...read more
Corporate events are an excellent way to build loyalty among your current customers, suppliers, vendors and others within the community. These type of events range from catered luncheons to evening black-tie galas. Making your next corporate event stand out will require proper planning, an excellent v... ...read more
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