By laneisok at Citysearch April 01, 2012
Customer service is the worst and I can't see how this company stays in business ...read more
By merchant752759 at Citysearch June 10, 2011
New monthly service charge (Free checking???), ran dormant account negative by $3.77. Production Supervisor Don threatened further fees until I go to bank and pay $3.77. They refused to close account until I appear in person and pay the $3.77 fee. I have a similar account, with similar circumstances, at Capital One Bank and they never started a new service charge. The balance has been the same for about 6 months. I understand charging dormant accounts a fee and running the balance to zero. This is not a new practice. However, running the account negative and then threatening collection and further fees is quite shocking over $3.77. The cost of the transaction to have me show up at the bank and process the $3.77 will cost the bank more than the fee they will collect. Any business that is this out of touch will not be doing well for long (e.g. spend $15.00 to close an account and collect $3.77). This makes them look desperate for cash. ...read more
By Loricotner at Citysearch May 13, 2011
We are in need of a Federal Credit Union in Katy, TX, looked it up on City Search, they gave me Katy Federal Credit Union on Morton Rd in Katy and phone number. Call them, and whomever answered (wrong #) says they have owned that number for at least 2 years. Very Frustrating!!!! ...read more
When the economy tanked in the early 2000s most people began to worry about the state of their bank's health. At the present time, however, banks are beginning to stabilize and hire more workers as they iron out the remaining wrinkles in their business. Those interested in banking should have a wide r... ...read more
Banks and credit unions have been in the news a lot lately for many reasons. This has led many people to wonder if there are any difference between a bank and a credit union and have started to compare banks with credit unions. The two has similarities, but then they also have many differences as well... ...read more
