Top Hospitals and Medical Centers in Flower Mound, TX 75028
Recent Reviews View all
Ecc Management - THIS OFFICE CLOSED/MOVED
By macyc at Citysearch January 09, 2008
Patiants are mistreated too often. We have many other options avalible. Patians have rights as well.\t\n?\tsatisfactory service. \n?\tdignity and privacy. \n?\tadequate information. \n?\tdue skill. \n?\ttreatment in a professional manner. \n?\tthe right to re evaluate is correct diagnosis aren't met.\n\t\nI feel none of these were met by First Choice Emergency in Flower Mound, TX. I will take my business elsewhere and I recommend that you do the same. ...read more
Ecc Management - THIS OFFICE CLOSED/MOVED
By officerbruce at Citysearch January 09, 2008
I have a Degree in Criminal justice, I am a military veteran and have 5 children.\t\nA few days ago I went to first choice emergency room with severe pain in my lower back. I was asked to pay $50 before I was asked what the reason was for my visit. I happily paid. I was greeted by a very nice male nurse, which was the only part of the visit that was not humiliating or aggressive. When I finally was seen by DR. DEEB it was a 30 second visit. He literally came in to the room, asked what was wrong and rapidly left unconcerned about any pain or further severity of my injury. I was quickly handed a prescription for anti inflammatory and muscle relaxers, (one of which I was very allergic to) but nothing for severe pain. When I asked Nurse HEATHER, what the reason was, she promptly advised me that anti inflammatory is pain medication. Confused: I consulted the local pharmacy who in fact felt that the nurse acted improperly when advising me that an anti inflammatory is pain medication. I was also surprised when muscle relaxer was not even given to me by NURSE HEATHER because :in her words( oh I Forgot ). No apology of any sort. I could not sleep that night. I called the next day where I was rudely humiliated by Nurse Heather and was told I could not see nor leave a message for the Doctor Deeb. Having children of my own I did not want to be treated like one, also since I had paid for the service already I feel I had the right to redress, my diagnosis. I spoke with the complaints manager who also treated my very, very poorly advising me that I must pay another $50 to see a different Doctor and he would also not leave a message nor let me speak to the Doctor. I am sure they are trying to shield there negligence. I gave the staff and the Doctor a chance to respond, and was told they will not waste time leaving messages, re diagnosing or calling patients? This was the direct Quote from Kevin (position unknown) and Nurse Heather. ...read more
New Photos 17 photos
