By HollyT76 at Citysearch June 07, 2012
Collision Maxx in Burleson, Texas\t\n\t\nCustomer service sucks!! No communication skills. Keith was horrible to me on the phone. They never called me to let me know anything and when I asked why I wasn't notified about my car not being ready Keith told me he was too busy for that and what does he expect me for him to do? call me 5 times a day? No Keith , but you can learn how to be more respectful to your customers and if you tell a customer their car is going to be ready on a certain day make sure it is ready or call the customer and apologize. Your customers would like that. Also it is none of your business who our rental company is and how much we pay and then tell us that if we decide to pick an upgrade is not your problem it is ours.\t\n OUR CAR NOT BEING READY IS YOUR PROBLEM !!! \t\nYOU should have been focused on that instead of being ugly to me. There is no reason to be ugly to your customers and get defensive. When my husband picked up the car Keith was still being ugly and my car was dirty inside and out. ...read more
By kyanoff at Citysearch April 20, 2012
I took my car in because of a hit and run accident. I was already upset to start with when I got to the collision repair shop, but soon I spoke with Jennifer and she assured me that everything would be ok and that I would be back in my vehicle in no time. She wasn't kidding Collision Maxx finished my vehicle a week faster then originally anticipated and it was a spectacular job. My brand new car was new again. I never thought it would look the same, but it did. Anyone who is debating over where to take your vehicle I would say don't overlook this location. Jennifer thank you and thank you to the entire Collision Maxx family for making this so easy! ...read more
By Jake52 at Citysearch March 07, 2012
I dropped off my Ford Mustang last Monday on 2/27/12, Keith dealt with the insurance company for me and got me in my rental car. Keith called me once or twice to keep me informed on the progress of my repairs. Picked it up last night 3/6/12 and it looks as good as new. A good portion of the front end was pushed in, I can't tell it had been wrecked! Thanks Keith! ...read more
There are several different ways that water stains can get on the paint of your car. They can be a result of rain or even sprinklers that wet part or all of your vehicle. If the water is not wiped away, it can turn into stains that cannot easily be resolved by washing the car. With a little additional... ...read more
After being in an accident, you may have noticed another person’s car paint on your car. This can also occur when people ding your car with their car door. Many other mishaps can happen where another car’s paint is on your. If there is no major damage, you can easily remove the paint yours... ...read more