First, The sales person in the morning was very pleasant a informative.\t\n\t\nI went to the 1567 Main Street # 100A\t\nBuda, TX 78610-3459 location\t\n\t\nI never have bought a New game from GameStop before. I was always told if I didn't like a game I could return it, or get another of same value.\t\n\t\nI purchased a New game today because its was the same price as a used one with the same title.\t\n\t\nI went home and played it for 10 minutes. Hated it! :(\t\n\t\nTook it back to exchange it for another game of equal value.\t\n\t\nThe Manager, (I'm assuming) said he could only give me $5.00 for it.. :( Really???? \t\n\t\nAfter discussing it for a minute I could see that I could not do a even trade. Even though a Used game of the same title was the same price I paid for it new! Ugh!!!\t\n\t\nI left with out the game... (The manager suggested I should sell it on Amazon to get my money back), I told him I had no use for it and walked out.\t\n\t\nI'm also in the customer service industry. I would have not let dissatisfied customer walk out of my business.\t\n\t\nJust bad customer service......\t\n ...read more