Frequently Asked QuestionsQ: I'm not really a "sales-y" kind of person. Can I still be good at this?A: At Scentsy, it's all about relationships, not hard sell tactics. If you enjoy socializing and sharing Scentsy products with friends and family, you have all the qualifications you need to succeed.In fact, the complete lack of sales pressure and the simplicity of our products are the main reasons so many Scentsy customers decide to become Consultants. They find themselves enjoying a party experience instead of having to sit through a typical sales presentation and suddenly realize, "Hey—I can do this!" Even brand new Consultants feel comfortable and confident right from the start.Q: What are the advantages of direct selling?A: The freedom of being your own boss, the flexibility to set your own schedule and work as many (or as few) hours as you choose, and the limitless potential for success are just a few of the reasons people take up direct selling. And anyone can do it! You don't need a degree or a background in sales or a big chunk of start-up capital. Direct selling is an easy, enjoyable way to earn extra income.Q: Why should I join Scentsy instead of another direct selling company?A: Everything Scentsy does is based on our core virtues of Simplicity, Authenticity, and Generosity. Scentsy is an active member of theDirect Selling Association (DSA),an industry organization founded to promote and uphold the highest level of business ethics and service to consumers.Why is DSA membership so important? Because it means Scentsy Consultants, Hosts, and customers can be confident about doing business with a company they can trust. In fact, Scentsy has received numerous awards for its growth and ethical business practices, including the Inc. 500 list for rapidly growing privately held companies, the 2010 Direct Selling News Global 100 list of top direct selling companies, and the Direct Selling Association's 2010 Success Award and 2009 Rising Star Award.In fact, Scentsy has received numerous awards for its growth and ethical business practices, including the Inc. 500 list for rapidly growing privately held companies, the 2010 Direct Selling News Global 100 list of top direct selling companies, and the Direct Selling Association's 2010 Success Award and 2009 Rising Star Award.Scentsy is serious about Authenticity in other ways as well. Unlike most other direct selling companies, Scentsy encourages Consultants to express their individuality and operate their businesses in ways that work best for their families and their lifestyles.Q: How do I get started?A: Joining is simple. Call yourScentsy Consultantor visit their website and sign up online. We'll send your Scentsy starter kit, including fragrance testers, business supplies, and demo products, for just $99 (plus tax and shipping). Your Sponsor will help you get started and show you how to make the most of Scentsy's training and support tools.Q: How much can I expect to earn?A: The amount you can earn depends completely on how much time and energy you want to invest. Consultants make 20%–30% commission on their own sales as well as additional bonuses on the sales of other Consultants they sponsor. Some of our Consultants opt to sell just enough to get their Scentsy products at a discount, while our SuperStar Directors can make six-figure incomes per year.Q: What other benefits does Scentsy offer to Consultants?A: Every Scentsy Consultant gets a free website for three full months ($10/month after that), a free online Workstation to organize and run their business, free credit card processing, no inventory to manage, no credit card fees, and free shipping on orders over $150 (discounted shipping to Alaska, Hawaii, Guam, or Puerto Rico).Q: What kind of support and training does Scentsy provide?A: At Scentsy, Consultants are truly sponsored and mentored, not just recruited. Along with support from your Sponsor and your upline Director (your Sponsor's Sponsor), you'll get access to web-based training tools and an online forum for connecting with fellow Consultants. We'll send you a New Consultant Start-Up Guide, promotional products, and marketing tools.Scentsy's fully staffed Consultant Support Department is available every weekday from 5 a.m. to 10 p.m. and on Saturdays from 9 a.m. to 5 p.m. (MT). We also hold an annual convention and seasonal training and networking events throughout the U.S.Q: Are there any scripts to memorize or a dress code for parties?A: Definitely not! We do provide great training tools and advice on how to have a successful party, but the way you run your parties—and your business—is entirely up to you. From formal presentations to completely unstructured gatherings to one-on-one visits, the choice is yours. We intentionally keep our product line and pricing simple because that makes it easy for our Consultants to relax and be themselves.Q: Will I be obligated to meet any sales quotas?A: In order to maintain "active" status, you need to place at least $150 in orders during one out of every three months. You're free to schedule as many or as few parties as you like and sell as much or as little product as you like. You can also act as your own Host and Consultant.Q: What if this just doesn't work for me?A: At Scentsy we realize that, even with the best of intentions on both sides, not all partnerships are meant to be. As a Consultant or a Host you're free to leave Scentsy at any time. There is no cancellation penalty.
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