Imagine the tax dollars they could be contributing to the economy. When I lived in Austin, I drove a cab and paid taxes on what I earned, but 90% of cab drivers do not pay them. there are also alot of cab drivers from other countries whose visa's are expired. ...read more

I took a cab from downtown recently, and upon arriving home, I asked the driver to add over 20% to the total. Not only did he not say thank you, but the next morning, I saw three separate charges (all different totals) on my card. I immediately called the company to clear it up, and they promised to refund two of those charges (they said the driver was getting ""duplicate charge messages"", imagine that). This morning, I see a 4th charge on the card for a completely different amount. These charges are now totaling more than $220, and I have had to cancel my credit card and dispute the them, because I cannot get through to their accountant. I looked on the BBB site and noticed they have an ""F"" rating, as they've had at least 4 other complaints this past year, one of which was ignored. I would venture to say this happens more often than the ratings would indicate, as not everyone follows through. I will definitely avoid using this company in the future. ...read more

manwich wrote; One of the drivers got road rage when I didn't excelerate my automobile the millisecond the light turned green. After honking and swerving violently into traffic trying to get next to me, he threw an empty glass bottle in my passenger window which collided with my 14 year old daughter's head and zoomed off in a cowardly escape. I didn't get the number of the cab because I was tending to my injured daughter, so I suppose they win...this round. I simply do not believe that. The drivers go through EXTENSIVE background checks, driving courses and numerous other requirements just to be able to drive. There is no way after doing all of those things someone throw an object at your daughter. ...read more