By LizJasnikkityler October 27, 2015
Castlerock Pools finished our gunite swimming pool in December 2012. In the spring we began to notice problems. Castlerock attempted to make repairs, but the weather turned too cold and Brian Belser promised to return in the spring. He was scheduled to come out to our house on May 13, 2014. He never showed up and stopped returning our calls/texts. We have since discovered Castlerock installed our pool without pulling an electrical permit and that Brian's brother, Bobby, who installed the original electrical wiring on behalf of Castlerock Pools was not a licensed electrician. When we questioned them regarding the missing permit/inspection report, Bill Belsrt owner of Castlerock Pools, told us Brian would be getting copies to us. This did not happen. Instead I came home one day in June 2014, to find an electrician working on our pool. We failed our first inspection that morning. After our pool was supposedly finished, Castlerock apparently hired an electrician, had an inspection done, and then had the electrician doing work at our house without anyone home. The electrician hired by Castlerock apparently attempted to make it look as though our pools electrical wiring was appropriately grounded when it was not. We then failed our second inspection on June 19, 2014. In addition to not being bonded our pool had no GFCI protection until it was added on June 16, 2014. If that isn't enough, the plaster on the pools interior was installed outside of manufacturer's temperature recommendations and is now flaking off as well as having a grungy appearance. The grout around the tile is falling out, pool is leaking, doesn't skim correctly, and the stone on the raised beam wall has a milky appearance due to use of incorrect sealer or being sealed when the stone was wet. We have since discovered our pavers weren't installed per guidelines and are sinking and the edges falling off. They used the wrong material in the sub base and skipped one step altogether. Also, the sealer they used has caused the pavers to change color and retain heat. We have since found other complaints/bad reviews on BBB Knoxville, BBB Nashville, Yelp, and Angie's List. The TN Contractors Board has one closed complaint where they were fined $2500 and one open complaint (soon to be two). Not at all what we expected from a professional pool company that has been around for years. ...read more
By noswim January 02, 2014
Mike's Pool Service was contracted to install a new swimming pool liner . Improper installation, measurement, refusal to re-install, correct problems, which rendered pool unusable. ...read more
By Bufalo September 26, 2013
Pools By Bill has installed 7 pools in Nashville area and all of them look great.They are currently building 4 more and all of them are on schedule . Of course the pool construction business is full of unscrupulous vendors so beware of many companies out there. The reputation of a fine company such as Pools By Bill would not last long if their work were not top notch. They really just do commercial pools unless it is a favor for a long time customer. ...read more
Saunas help relaxation and to unwind after a stressful day. Many people use saunas for this purpose; however, others find it useful for different reasons. A sauna is designed to raise your body temperature and release stress. By sitting and letting it work, you are ready to face the world again. There... ...read more
Using a sauna is an excellent way to rest and relax, the hot rooms seem to be very calming and help to alleviate minor aches and pains. Most people only spend around 20 minutes in the room before moving on with the rest of their day. However, some are not aware of the dangerous effects of spending too... ...read more