By Anonymous September 12, 2014
I'm not real happy with this branch. First, there were typos on my printed prescription, which would have made it wrong for another vendor to use. (This also happened to a friend, who got the wrong lenses because of it.) Second, they called me in today to pick up my glasses; but my glasses were not there. And third, they insist I cede my old frames when I implement the paid protection plan. The legalese of the warranty says this is at the "store's discretion." But other branches--Johnson CIty, TN and Newington, NH--let me keep my old glasses as back-ups or to convert to sunglasses. The other branches never asked for the old frames to be returned ... so they can, presumably re-sell them. ...read more
By Anonymous September 12, 2014
I'm not real happy with this branch. First, there were typos on my printed prescription, which would have made it wrong for another vendor to use. (This also happened to a friend, who got the wrong lenses because of it.) Second, they called me in today to pick up my glasses; but my glasses were not there. And third, they insist I cede my old frames when I implement the paid protection plan. The legalese of the warranty says this is at the "store's discretion." But other branches--Johnson CIty, TN and Newington, NH--let me keep my old glasses as back-ups or to convert to sunglasses. The other branches never asked for the old frames to be returned ... so they can, presumably re-sell them. ...read more
By Anonymous September 12, 2014
I'm not real happy with this branch. First, there were typos on my printed prescription, which would have made it wrong for another vendor to use. (This also happened to a friend, who got the wrong lenses because of it.) Second, they called me in today to pick up my glasses; but my glasses were not there. And third, they insist I cede my old frames when I implement the paid protection plan. The legalese of the warranty says this is at the "store's discretion." But other branches--Johnson CIty, TN and Newington, NH--let me keep my old glasses as back-ups or to convert to sunglasses. The other branches never asked for the old frames to be returned ... so they can, presumably re-sell them. ...read more
Glaucoma is often called the "thief of sight." It affects individuals over age 40 by slowly increasing the liquid pressure inside the eye, damaging delicate internal eye structures. There is no specific level of inner eye pressure (IOP) that causes glaucoma. It is a complex eye disease characterized b... ...read more
If you need to replace the lenses in your glasses, do so carefully to keep your glasses in good condition. To replace lenses, remove the screws from your frames and push out the lenses. Place your new lenses into the frame, and replace the screws making sure they are tight and lenses are secure. ...read more