Renaissance Newport Beach Hotel

Having visited the hotel on two occasions this year alone, I can honestly say that this is one of the finest hotels in Newport Beach. After spending more than $30 million on a complete remodel, the hotel now has amazing guest rooms that offer luxurious beds, high-quality linens and flat screen TVs. The hotel also offers a new Willow Stream Spa, a fully equipped fitness center and a great pool deck covered with palm trees and bright yellow cabanas with flat screen TVs and WiFi that you can reserve for the day at an affordable price. Also, at the bambu Restaurant, I enjoyed one the best Sunday Brunch that I've had in years. The entire staff is great, very friendly, capable and eager to help. I love the attention they pay to children with their toy trolley and the concierge staff was "spot on" with recommendations for things to do in the area. Also, the complimentary shuttle to Fashion Island, South Coast Plaza and Balboa Island was indispensable.\t\n\t\nWe also love the close proximity to the airport and all other local attractions.\t\n\t\nWhen we travel to the OC, we always stay at the Fairmont Newport Beach, and I would recommend that you do the same.

Not a luxury hotel by any standard - I understand from the staff that there is new ownership and they are dramatically cutting costs. It shows - it was probably a nice hotel ten years ago, but today it is motel six with better bones. No service - call room service and if they answer at all, will deliver the wrong order an hour later. Front desk personnel shouldn't be hired to work at MacDonald's! It is pretty bad. It is just your basic airport hotel.