By lcjones201 at Citysearch April 12, 2011
I chose Gentle Dental as my new dental provider. My insurance would be effective on 5/1/11 so I decided to call to make an appointment after that date. I called in and spoke to Irene and told her that I wanted to make an appointment after that date.Irene was so rude, she refused to set up an appointment and basically refused to listen to reason. I told her that I already changed my primary dentist through Aetna and the effective date would be 5/1/11. She rudely told me to call back after May 1 and and that point they would see my name on the list as a new patient. I told her I did not appreciate her attitude and tone. She was so nasty, I hung up the phone. I immediately called Aetna and told them to cancel Gentle Dental as my primary dentist and to change my provider to another dentist that employs professional assistants. Add this complaint to the list about the horrible experience with Gentle Dental receptionists. Irene is so rude she will put her employer out of business! ...read more
By missanonymouss at Citysearch October 05, 2010
This dentist literally ruined my life. I have been going to this dentist office since I was 12 and I am currently 20. Since my first visit, I remember he told me I had to get fillings and root canals without explaining why. Being ignorant and trusting Dr. Jay, I allow him to do the teeth work as he said I ""needed."" Years after years, I have root canal in all of my back teeth and crowns mostly on the side. Everytime I went for a visit, he would tell me I needed something else done, what more did i needed done? was my teeth that bad?? Not until recently, I had a really bad toothache, which I finally decided to NOT go to Dr.Jay. I went to my local dentist and he told me i had an infection in my gums, which i had to go to a specialist to fix. The specialist spoke to me, and told me that all the crowns I had, may not be necessary and surprising may NOT be needed. My specialist told me the crowns and the jobs of the root canal were horrible done, that its causing all these problems with my gums and teeth. One particular root canal I had, has an infection between the roots and inside the gums, which caused the looseness of my crown. ( A year ago, I thought it was caused by loose cement, he took xrays and told me it was loose cement. Which is changed and told me if my crown was to become loose again, i would""ve needed a dental implant.) Finally a year later, my specialist said, its actually an infection, NOT loose cement. the infection which you can obviously tell from looking at xrays WHICH Dr. Jay supposely had ""missed"". my specialist told me that the crowns that was made, was poorly put in, it was placed to close to my real tooth and cause bone lost. the crown was too short, leaving space and gap between the crowns and my gums. now since the infection has gotten the best out of my roots, im forced to get a dental implant. due to the poorly done root canals and crowns, im advise to get them redone, and forced to get deep cleaning for my gums due to the gaps that was open wide for bacterias from the crowns. i also need to get a minor surgery done for one of my root canals. i have no doubt regret going to gentle dental as my family dentist for the last 10 years. its such shame that i didnt understand or questioned the reasons why i needed most teeth work done. what this dentist lack, is communication. he does not give you options, and he does not discuss your situation. he proceeds to do what he needs by saying ""you need a root canal done, without an explanation"". now i have to live with my mistakes. please dont go to this dentist. or you'll have to waste more money, redo-ing your crown or root canal. at worst, having to lose your tooth and paying 4000 for an implant. ...read more
By i_c_foodnetwork at Citysearch August 24, 2009
I went to get a root canal done. Dr. Jay was really nice. He seemed experienced and did a thorough job. I had very little pain after the root canal. Dr. Charoenbanpachon, who did my crown afterwards did a shoddy job. She's nice, but inexperienced. The first time I went back it was because the tooth felt uncomfortable--she didn't shave it down enough. The second time I went back, it was because my crown felt a little loose. When I told Dr. Chareon about this, she said that there was not enough tooth to work with, but I was convinced that part of it was her fault. Sure enough, my friend (who was in dental school) told me that it was because she did not put enough material on the gum to keep the crown in place. ...read more
I will make it worth your while, talk to me 215-554-3580 or visit www.freedomathometeam.com/PamelaT ...read more
By ASP Health October 30, 2009
Having dental insurance is a necessity. It is important to have some sort of dental coverage because visits to the dentist and dental exams can become quite costly. Without dental insurance, you could end up spending a fortune on dental work. Prior to applying for dental insurance, you may have severa... ...read more
Dental implants are different from dentures in that they cannot be removed from your mouth. They are more expensive than dentures but have the benefit of protecting your mouth from gum loss. Fortunately there is little need for special care for dental implants, they just need to be cleaned like regula... ...read more