By Rick Kinney:Property Claim Tips, LLCIf you’re home has been damaged by a covered homeowners insurance peril, you will need to file ahomeowner insurance claimwith your homeowners insurance company.In a perfect world, you’d call an 800 number and a friendly insurance CSR or national claim intake center would send out a knowledgeable insurance adjuster to your home after asking you many questions. Beware every word you say can and will be used against you!In a perfect world once the insurance adjuster arrives, he’d cut you a check and you’d hire a contractor to perform the repairs. Soon, your home has been restored and everyone is happy…right? WRONG!!! This isn’t a perfect world.Yes, you will call an 800 number and reach a friendly CSR. Yes, a knowledgeable insurance adjuster will come to your home and write you a check. Yes, you’ll hire a contractor to perform the repairs. But,will the check be big enough?And do you really know what’s going on? Do you know the claim process? What do you do if you do not agree on the amount of loss?Insurance adjusters are certainly knowledgeable but they don’t always have your best interests in mind. After all, who’s interest are really being protected here?In addition, the insurance industry requires tons of paperwork and documentation. The burden of proof is on you, the homeowner. You must prove your losses and fight for every penny. Our pre-made claim kits do exactly that.Because you must prove your losses, you absolutely must document everything. If the damage has already been done, start by taking hundreds of photos as you may need them later. Photograph everything because details matter and the debris may need to be hauled away sooner rather than later.Take extensive notes. In fact, keep a notebook by your side at all times and jot down your ideas as they come to you so you don’t forget so that you can enter the information into your pre-made claim kit.For example, if your home burned to the ground and you don’t have an existing inventory of your home’s contents, you will need to rely on your memory, and catalogs. In the middle of the night, you might remember that you had a set of Waterford Crystal wine glasses. Write it down as you remember. You may even have taken photos of a melted glob of glass in the debris which can be used to back up your claim.Learn your rights and follow the course of action designed to help you negotiate and maximize your insurance settlement. Your insurance policy may cover living expenses for an extended period or might reimburse you for emergency repairs but they may not volunteer that information.Enlist the help of a third party. A third party such as a contractor or apublic insurance adjustercan help you document the damage and maximize your homeowner insurance claim. For example, if your home has water damage, a qualified water damage restoration professional knows what to look for such as damaged baseboards, carpet that must be replaced, drywall and insulation that should be replaced, electrical damage, and so forth, whereas an insurance adjuster may only authorize a carpet cleaning.Depending on the nature and scale of the damage, you may need outside help. Either way, you will benefit by learning about what’s involved and sticking up for your rights. If your home hasn’t been damaged, take the time right now to perform a thorough home inventory and store your photos, videos, and other documentation in a safe location such as a safe deposit box. This way if you ever have to file ahomeowner insurance claimthen you will have supporting documentation.Rick Kinney YourAdvocatein Property Damage Insurance Claims!(215) 364-4546
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