By Carolyn B September 28, 2016
I bought several items here and although they are several months old already, the customer support is still amazing whenever I have a query on the items. ...read more
By PhyllisDickerson September 21, 2013
but when you call an they gave me a card with phone number and they dont answere the phone not good ...read more
By Hecker Video Film Transfer & Conversion Service July 16, 2013
Thanks for the connection We wish you nothing but the best! We'd be happy to recommend your business to our family and friends. Thanks, Frank www.heckervideo.com ...read more
10 Questions You Need to Ask When Signing Up for VoIP Services Before you sign up, make sure you know the answer to these important questions about your VoIP telephone systems provider. These are the questions that many regret not asking when they find it is too late or too costly to consider another option. What’s the True Cost? Your quote should clearly highlight what is an up-front cost and what is a recurring monthly or yearly hosted VoIP system cost. Up-front costs include prices of hardware, installation fees and porting fees. Monthly costs can include flat rate charges, usage, taxes and fees. It is also important to be clear of the “lock-in” time periods. Locking in for two or three years can save you money but it’s a long time if you are unhappy. What will it cost if you need to break your contract? What are the Usage and Overage Policies? You may not plan to go over the established limits, but should your company come into big success – as you want it to – you must be prepared for ballooning costs. It’s important to understand at what point these overage fees for your VoIP telephone systems will kick in. Sudden spikes could cause unexpected fees or even shut down. You may also need to know what long distance calling to other countries will cost per minute. What Is the Company’s History? A company’s history is important. It’s not necessarily bad to try out a new and innovative, “young” company, but you shouldn’t discount years of meeting SLAs and satisfied clients. A quick search can often reveal any red flags about the company’s financial situation and standing with its customers. What Support is Included? When signing up for VoIP services, most clients do not think about things going wrong. However, outage and other issues are just part of doing business. What does the company offer in way of support? Is it outsourced to another company or country? What kind of SLAs are guaranteed? What are the hours that help is available? All these questions deserve answers before signing anything. How Reliable Is the Services? It is good to know what kind of outages the VoIP telephone system providers have had in the last 6 months. Companies should be transparent about this. A failure or two doesn’t mean they are a terrible service, but refusal to give these details is a sign that all may not be well. The quality of the calls is also important. You can use VoIP tests to see the packet loss, latency and speed of the service. The biggest source of trouble for VoIP is poor Internet connection or speed. Test this before signing up if possible. Can I Use My Current Phone Number? The costs of changing your phone numbers is often higher than many companies think. Loss of customers due to sudden disconnection of customers is still a factor in many industries. Search engines may have your old number listed prominently in many places and it may take time to change it. Find out how your chosen VoIP telephone system providers handle this and calculate the true cost. What Kind of Numbers Can I Get? Getting toll free numbers, local numbers, vanity numbers and virtual numbers (numbers for distant areas you service) is definitely something to consider. Although Internet commerce is growing, business is still done primarily over the phone. Is E911 Supported? It may seem like an odd question, but all business should be able to call 911 from any phone at any time. VoIP does not handle 911 calls in the same way as a landline so it’s important to understand this. What Exactly is Included? Can you “bring your own device” to save on the initial hosted VoIP system cost? Can you use eFax, CRM integration, call recording, conferencing and other services? Does the provider have these in-house or use a third-party? How much control will you have over programming changes and are there costs for making changes? All these questions are important. ...read more
By America's Phone Guys July 25, 2017
It's not enough to simply be able to read a merchant processing statement; the real goal is to understand what you are seeing, where your money is goes, and to determine whether your business has competitive credit card processing fees. This info will provide the general steps and knowledge necessary to decipher your small business credit card processing statement, and will give you an actual statement analysis that will allow you to follow along as we go through your merchant account statement with you. Existing NAB Clients: If you used North American Bancard as your current processor and you have questions about your statement, please contact us and we will be happy to help you. New to NAB: If you don't have the time to learn how to read your statement, we would be happy to either teach you in five minutes or do the statement analysis for you. Simply sign up for free to receive credit card processing through North American Bancard, and upon request, we will provide you with a comprehensive comparative statement analysis just like the ones referenced in this tutorial. If you would like, we will also take you through the analysis line by line to show you how processing charges are being applied. Contact Us: Click Here Topic: How to Read a Credit Card Processing Statement ...read more
By North American Bancard August 14, 2014
HomeMerchant ServicesAbout UsContactAgent/ISO ApplicationSince our inception in 1992, North American Bancard has committed itself to one single focus — the success and satisfaction of our customers. Our reputation for responsiveness, integrity and quality services has propelled us to the top of the electronic payment processing industry. As a registered MSP/ISO for over a decade, we have gained the expertise needed to perform and excel for our customers.We are dedicated to providing the latest technology as well as committing to the highest service levels. With over 600 dedicated full time employees at our corporate office in Troy, Michigan we are staffed for our dynamic growth. At North American Bancard, honesty, integrity and commitment are more than words. They are the foundation upon which our company is built. They are an integral part of our culture, and nowhere is this fact more pronounced than in our relationship with our Sales Partners.At NAB, we're committed to helping our Sales Partners reach and exceed their full potential. That's why we're there for our team every step of the way. As a member of our team, you can expect nothing less than the best in sales support, cutting-edge products and income generation potential.Selling Credit Card Processing at North American Bancard ...read more
By North American Bancard July 26, 2014
When you have a problem with your Windows computer, you will need to contact the Microsoft support center. However, many people are unsure of how to reach support or what information will be required. Fortunately, the steps for reaching technical support are simple. Follow this guide to ensure that yo... ...read more
Like any other business, remote IT support requires a method for charging customers for services completed. However, many people who are starting their own remote IT support company may not be familiar with the best methods for customer billing. Fortunately, there are several different possible billin... ...read more
