Preferred
By Melfadli May 15, 2018
We love this place the ribs and the smoked wings are great!! We love the staff and the beer selection is always the best!! Plus they are open late!!! ...read more
By Reviewer16 November 01, 2015
I've been a regular customer for a long time, but after the way I've been treated tonight, NEVER AGAIN. I had my order taken by a woman named Misty or Missy, and to say that this woman's attitude is BEYOND nasty would be an understatement. She was very pleasant when she took my order over the phone, but that all changed, after she entered it wrong, and I called back in. She was extremely disrespectful, uncaring, combative and argumentative. The worst part of the call was when I started to explain what was wrong with my sandwich (it had cheese on it). She claimed I asked for it, and when I explained that I wouldn't do that, because I can't have it her response was, "Ok, well what do you want me to do about it." When I asked to speak to a manager, she claimed she was the manager, (which is not true), and when I asked about the owner, her tone with me got even worse, and she refused to give me the owners name. By the time I got off the phone with her, I was so upset I was shaking. I drove up there in the middle of the night to speak to a manager, and demand my money back. When I got there, her attitude towards me, was just as nasty as it was over the phone IN FRONT of the manager (Angela) and the rest of the staff (getting smart with me, rolling her eyes, etc..). I completely lost my cool. I was so angry I was almost in tears, and by the time I left she had been called every name in the book. Angela who was very nice issued a refund, swapped my drink out for the right one, and offered to re-make my food, which I declined. She also assured me that she was going to have a chat with her employee, which is of little solace to me. The fact that they would continue to employee this person, and that she was so comfortable treating me like that in front of management SPEAKS VOLUMES about this business, and their level of customer service, so now i'm off to Facebook to spread the word about this business, and I will never order from them again. ...read more
By danny111 July 19, 2015
I am a local business owner in Sandusky and we used to enjoy going to the local Damons located at Battery Park on Sandusky Bay. They recently reopened and we went there today 7/19/15 for our son's birthday. Overall we were very disappointed in the food (the service was fine and the server was noticeably embarrassed and even told us that this was kind of the norm). First I ordered the Baby back ribs which comes with two sides. I usually get a double Caesar salad instead of a potato. This time they wanted to charge me $2.00 extra which is absurd for a few more leafs of romaine. I usually opt for the extra salad because I am not a frozen French fry fan and usually they have no other green veggies. I spoke with the one manager and told her and she said they had green beans. I specifically asked how they were prepared and she said they were steamed. Usually they boil them which ruins the taste. When they came out they were boiled with absolutely no seasoning. Also the ribs when served were cold. Not a good experience. Sandusky is a tourist destination. At 6 PM on a Sunday I expected they would be full. Not the case. Maybe a few tables but that was it. They should be packed at this time of the year. Once the tourists go home they will need to depend on locals for support. There was another manager, Scott. He was also very complacent about our experience as well. In conclusion, we will not be returning again and I would maybe give them a few months before they will be gone. Corporate needs to do something about this. It gives the name a black eye. We have been to several other locations and loved the food. Seems like bad attitudes and bad food go hand and hand. Please see what you can do. Thanks. ...read more
Has it been awhile since you had stopped in last? O'Toole's Irish Pub and Grill has just updated it's menu for spring. Come in and see what changes we have made: Happy Hour Everyday from Noon til 8pm Sunday Liquior and Free Pool all Day Long Karaoke on Tuesday Nights, Starting at 9:00pm Ladies Night&D.j.; Aladin on Thursday Nights Starting at 9:00pm Best Dance Music on the West Side with our House D.j. Jeremy, Starting at 9:00pm Free WiFi Kitchen Open Daily from 3:00 During the week and Noon on the Weekends Find us at:http://otoolesgrill.com ...read more
By O'Toole's Irish Pub & Grill April 29, 2013
Come in and see what the chef has created for our next menu. Guaranteed to satisfy the most pickiest of pallets. Bon Appetite! ...read more
By O'Toole's Irish Pub & Grill February 21, 2012
Buckeye Bash 2011! Buckeye Bash and college football at it's finest! The OSU Buckeyes to take on the Indiana Hoosers November 5th at noon at the shoe. Finally we are back and trying to win in the Big Ten schedule!Does OSU have have what it takes to win in this conference? Come find out and cheer on your favorite team! $2.50 Domestic Drafts 22oz until 8:00 PM $1.00 off our Classic Burgers&Cheeseburgers Meatball stroganoff with salad & rolls at halftime 4796 West Broad StreetPhone 878-6461 ...read more
By O'Toole's Irish Pub & Grill November 01, 2011
If you own or work at a fancy restaurant, you may serve wine to your guests. Although the act of serving wine may seem fairly simple, they are certain rules of etiquette that apply and should be followed. Serving wine the proper way will impress you customers. ...read more
Many people think that an enchilada in a restaurant is much better than anything they can ever find at home, unless they know a lot of Hispanic people. This is because a restaurant has a special way of making enchiladas that is not only delicious, but doesn't fall apart like some people find when they... ...read more
