By new hope and horizons August 19, 2015
poor customer service and no phone connection after trying to call for 4 hours on wednesday ...read more
By soakley at Citysearch February 17, 2012
The optometrist was very nice and took time to explain everything to me and answer my questions. \t\n\t\nHowever, I will never go back because everything else about the place was awful. While choosing my frames, one of the employees (an older man) was quite aggressively trying to help me choose. I told him my budget, which he clearly ignored. Do they earn commission on frames? I ended up buying the more expensive frames (Michael Kors) and they broke in less than a month! I called and asked them how the guarantee worked, but apparently there is none. I needed replacement parts, and it took them nearly two weeks to find the price for me! It would cost me $120 for the parts and so alas, I super-glued them and that is that. What a waste! I will never go back. ...read more
By LRae007 at Citysearch February 17, 2012
I showed up for my appt 20+ mins beforehand so I would have adequate time to fill out paperwork. My appt time came and went and no attention was paid to me. Maybe they were short staffed for some reason but if they weren't then I can only assume that it is the standard of the practice to quadruple book appt times. I waited almost 45+ mins after my appt time before they even started my work up. Everything went smoothly until it was time to pick my contacts. I've had eye infections in the past and requested a certain brand. Since I switched to dailies a year ago I have not had one issue with my eyes. He adamately pushed me into trying contacts for an astigmatism that I DO NOT HAVE. I have seen multiple doctors throughout my life due to moving around and not once have I ever been told I have an astigmatism. I understand that most poeple have one to a certain degree but this has never ever been mentioned to me at any appt. Finally after I tried on the contacts and expressed how uncomfortable they were, he gave me my preferred brand. It was like pulling teeth to get them and I felt like my feelings were being ignored during the appt. I would be open to trying a different brand if it was for a valid reason but It is very obvious that he must be getting kickbacks from pushing the astigmatism brand. In addition to this he wrote a prescription for glasses that was the incorrect prescription. I wear -4.00 glasses and -4.25 contacts. He wrote the glasses for -3.75 and when I voiced concern at this he stated that it was correct. I'd recommend avoiding this place at all cost. I feel like I was man handled and ripped off. ...read more
Madeira Optical is your optometrist in Cincinnati, Ohio providing comprehensive eye exams and contact lens evaluations. Our office features state-of-the-art eye examination equipment, including digital retinal imaging and autorefraction. New patients are always welcome. Our eye doctors provide comprehensive general pediatric Optometry for children of all ages. Madeira Optical offers a large selection of designer eyeglasses, polarized and prescription sunglasses, and designer eyewear. Our commitment is to finding the best eyewear and to sell it for a fair price. We located in downtown Madeira just seconds from the Kenwood Mall. Our optometrists enjoy practicing in a local Cincinnati multi-generational family eye care environment. We schedule our appointments to make sure you get in quickly and receive a comprehensive eye exam in our state-of-the-art practice without being rushed. Serving Cincinnati, Madeira, Kenwood, and Mariemont, OH. ...read more
By Madeira Optical February 13, 2013
Hello All! We are excited to say that on Black Friday, November 25, our sale is unbeatable! Our sale includes 50% off lenses AND frames combined, as well as $20 off a year-supply of contact lenses. Hurry in, sale is only from 9am to 2pm! *Some restrictions apply, including insurance for materials and contact lenses and already existing sales off of sunglasses or closeout frames. Restrictions also on super-savers. ...read more
By Giovanetti Eyecare November 08, 2011
Glaucoma is often called the "thief of sight." It affects individuals over age 40 by slowly increasing the liquid pressure inside the eye, damaging delicate internal eye structures. There is no specific level of inner eye pressure (IOP) that causes glaucoma. It is a complex eye disease characterized b... ...read more
If you need to replace the lenses in your glasses, do so carefully to keep your glasses in good condition. To replace lenses, remove the screws from your frames and push out the lenses. Place your new lenses into the frame, and replace the screws making sure they are tight and lenses are secure. ...read more