By osceanasessions November 13, 2013
My Dad came here for rehab and had a completely opposite experience. There must have been a change in personnel. The therapists got him walking better than he was in the hospital. The nurse on the 6th floor (Annemarie, I think that's her name) always called his doctor if anything changed with him. They would always answer the call bell right away even if they couldn't help us right then, they would come back quickly. My Dad had to be transferred to the respiratory floor because he had some trouble breathing and even though its not as new as the 6th floor, it was always very clean. Overall, the nursing staff was friendly and helpful (with the exception of one CNA who we reported and she was taken care of on the spot). Even the housekeeping staff was very nice. They had a care plan meeting with my whole family and talked to us about Dad's progress and what the plan was going to be when he went home. If my Dad ever gets sick again, he will definitely be going back there. ...read more
By Marc70 at Citysearch December 18, 2011
Except for a few people the staff and management on our floor were very rude and very obnoxious. You are afraid to ask for help and afraid to ask that your loved one be cleaned. Instead of being helpful and understanding, they treat you badly and who knows how they treat your loved one when you are not there. We asked for a few things and the compliance was poor. It's a bad overall culture. You would have to "clean house" and get rid of the management and old staff and bring in new, friendlier people. ...read more
By safar at Citysearch October 22, 2010
My dad was there few months ago and had a very bad experience the staff was very rude I dont know if I should write all of the those people name here but the higher staff is very irresponsible when I had a complain regarding my dad cleanliness I went to complain to Head nuring staff and he was soo rude to me and tried to blame everything on me for his staff carelessness I went to complain to chair person and he just kept on listening to me as if I was talking to wall and didn't took any action. CNA just wants to sit there and do nothing and going to find every excuse for not doing their job. only few person I found helpful there was admitting staff her name is HELEN and one nurse Anjela who really understood my feeling but beside that every one should be replaced speacially head of the nursing whose name is NICK he is disgustingggggggggg ...read more
Hospice services are very personal and caring in nature, so it does not seem right to produce a huge marketing method to sell these services. It is better to build relationships and participate in events to make your services know to potential patients. ...read more
Although we hope everyone will recover from an illness or old age, this is oftentimes not the case. In some situations, there is nothing that can be done to restore a person’s health. However, hospice care can make the end of one’s life much more comfortable through physical, e... ...read more