At first, they were very helpful. Then, once they get you sucked in and under contract, it's all down hill. They start leaving you hanging, and acting like you're supposed to know things. Suddenly processes start slowing up and they give you no reasoning why. Things come back incorrectly and you have to wait longer, and there's one excuse after another. When we finally closed, they were back to chummy. Because they were getting their money. Save yourself the stress, and go directly through a bank or another mortgage company. ...read more