By marshateme at Citysearch August 01, 2011
We had our wedding at Terrace on the park on July 8, 2011, for approximately 100 people, and it was all that we could hope for. It took us over a month to find the right venue but Terrace was our top choice. It had beautiful grounds, with spectacular rooms, and what seemed to be a friendly staff at first. Though we dealt with different account managers the one constant face was Normans which was a comforting factor during a stressful time. Everything that was promised to us upon signing the contract was delivered to the best of anyone ...read more
By Upsetbride at Citysearch July 26, 2011
The worst service and professionalism ever, the staff is extremely rude and unhelpful just like the manager and the head staff.\t\nThey wish to do nothing but stand there and watch as you struggle to have arrangements done on time. Even after booking certain halls they double booked one of the halls for another party even though we paid full money and we booked a year in advance. They have the most disgusting mannerisms from the head staff Norman himself. Norman is absolutely the nastiest and rude person you will ever meet, with no reason at all for him to be that way. I would strongly urge anyone who wishes to have a party there to reconsider just for the reason that you will not at all appreciate the belligerent attitude and unhelpful and disgusting staff that we had to endure. Please take my advice wisely as I wish to save others the disappointment I had gone through for my wedding.\t\n\t\n"I just got married here last week. The actual event was really great. It was more than we hope for. I would have given it all 5 stars if it werent for the sales person assigned to us. If you are thinking about having your event here, do NOT under any circumstances use a man named Norman.\t\n\t\nNorman is a scumbag first rate. He will tell you any lie you need to hear in order to sign anything he puts in front of you. Since Norman is older, he has no computer, and always hand writes everything which gives him an excuse every time you see him for him to tell you that you havent paid him.\t\n\t\nDuring the entire process he told us that 3 things would be done, like painting the terrace which was sort of disgusting, and cleaning lights etc. None of it was done, but he knew we wouldnt care. Norman's little trick is to tell you that "you are going to get something special because I like you." What you dont know is that since you cant actually read the details of the plans, he only tells you 80% of what you are paying for and then on the day you are "suprised" with this generous gift...which isnt a gift at all. He admitted this to me.\t\n\t\nThe worst part of Norman is that once you have paid him, you will never get any service from him again. We made the mistake of paying him 2 weeks before the wedding in full and we never got to see or talk to him again." \t\n\t\nI absolutely agree with this review above and would like to also add that they guzzle money like no other. ...read more
By Bibi N Charles at Citysearch November 17, 2010
Terrace On The Park Was Excellent ,their Service was Out of this w0rld. I Reserved This Banquet Hall for my Wedding that was on September 18th 2010. The First time I visited Terrace on the Park I was delighted, the Staff and everyone were so polite . They Walk us through the rooms and waited in a timely manner until we were finish deciding what room we wanted.The View from the Penthouse was breathtaking. I would 100 % recommend this Banquet Hall for Special Occasions ... TERRACE ON THE PARK U GUYS ROCK !!! KEEP UP THE EXCELLENT JOB Bibi & Charles ...read more
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