I went there yesterday (sep 5, 2013) for biolonic permanent hair straighten. My stylist is a relative older, larger size women named Nancy. I don't recommend her for the following 4 reason:1. she checks her cell phone every 15 mins, even though its in the middle of dryer or iron my hair.2. She burn me twice with the flat iron without a single apologize.3. She drop water with chemical during rinse into my eye.4. I did the hair straighten with the same chemical every 6 months, it's usually take me more than 5 hours, and she finished it in 1.5 hours with terrible result. ( but its usually cost more than $600 with tips in nyc, and this time less than $200 with groupon, maybe it's the reason )It's the first time I did not pay the tips.I can not see the iron wound until its start to heal and has some crust this morning, my husband said its a good idea to see doctor for documentation and find a lawyer at this case. ...read more