Top Bed And Bath Stores in Buffalo, NY 14220
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Christmas Central
By kd831 November 20, 2013
I was shopping on Walmart.com, and added 2 items to my cart. One, a christmas tree actually sold by walmart, and 2, a set of ornaments that were sold (unbeknownst to me) by Christmas Central. I accidentally clicked the Place Order button before I was ready, and realized a second too late that it was being shipped to my old work address.I immediately emailed the customer service to cancel it, and did not think twice about it, as I have never had an issue cancelling same day orders in the past, with ANY company, including companies in Japan.\r\n\r\nThe item that was actually being ordered from Walmart was cancelled immediately. The one from christmas central was not, and I didnt hear back from customer service until at least 7 hours later, when they informed me "Whoops! Too late, it's already processing!". They also refuse to help you to change the shipping. So, obviously, now I do not want the products as they are rude, and not at all helpful, and generally had a very flippant attitude when dealing with my money. Look, I get it. $50 isnt a ton of money, but its the principle.\r\n\r\nwhat they want you to do, is pay Fed Ex to ship it to the correct address, then, if you want to send it back, pay yourself to send it back, then, they charge you a restocking fee. they know that no one in their right mind would pay all of this money just to return something. It's easier to just eat the cost of the products, which is exactly what they want.\r\n\r\nI just think that in 2013 it is absolutely absurd that you cannot cancel a same day order. You can scan checks and turn on lights with your cell phone, but you cant cancel an order? Come on....\r\n\r\nThey do very shoddy business, and it is no wonder they have such terrible reviews.I am very disappointed that Walmart even allows them to sell stuff through there. When i added the item to my cart i didnt notice it wasnt sold through Walmart...i didnt know that Walmart did that. I typically shop through Amazon, but thought I'd give walmart a try. I will probably steer clear, as the cancellation policies are too varied. At least Amazon warns you when you are not purchasing through them, and that the rules are different. ...read more
Christmas Central
By angryagain July 15, 2013
I purchased an item via Walmart.com that was actually mailed from Christmas Central. When the item arrived, it was not at all as pictured and looked cheap. I then contacted CC regarding this as there was no invoice included in the package. While I knew that I would have to pay for return shipping, I was not aware that they would also deduct an additional 10% restocking fee from my refund. It goes without saying that I would never order anything else from them in the future. I order online a lot and have never come across a company that makes it so inconvenient and expensive to return an item. ...read more
Keil Bedding Co Inc
By Patricia December 07, 2011
I have purchased my last 2 bedding sets from Keil bedding. They are the BEST. EASY to work with . Fast service . Very satisfied. Pat ...read more
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City Mattress
Mattress and bedroom furniture retailer offering everything you need to sleep from mattresses, adjustable beds, complete beds, footboards, daybeds, pillows, mattress protectors, fine linens, accessories and more City Mattress 3636 Sheridan Drive Amherst, NY 14226 Phone: (716) 837-6111 Fax: (716) 837-5198 Contact Person: Eric Anderson Contact Email: Amherst@CityMattress.com Website: http://www.citymattress.com/amherst Vimeo : https://vimeo.com/96245864 Main Keywords: bedding store, bedroom furniture store, beds, bed shop, mattress store ...read more
By City Mattress May 26, 2014