Top Used Car Dealers in Avon, NY

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Pioneer Truck Sales

5.0

By edwardknight

we have bought several trucks from chris. he is fair and staight to the point. you tell him what YOU want and he fits you. he does not jerk you around with long song and dance. you get the value for your vehicle, the prices are staight forward. we have had excellent experiences with chris and the service dept there too. our recent purchase is very satisfying. chris is a "ten"! he has only quality vehicles and he give you the best deal around. we will ALWAYS go to PIONEER TRUCKS. ...read more

Pioneer Truck Sales

3.0

By rcrachitt

Two days after kmy daughter bought a $10,000 truck from Pioneer she found the tachometer stopped working. Later the same day we realised there was no heat goin to the floor. The heater controls just did not work right. On her way back to the dealer two days later for them to take a look at the problems she suddenly had a fault light that said "check gauges" and realised the oil pressure gauge read zero. After turning the truck off and restarting the tachometer starting working and the oil pressure went back to normal but still no floor heat. When she arrived at the dealer they said there may be a cost and when she said she did not see why she should pay for repairs on a vehicle she had just purchased they said maybe they could split the cost. She said that is unacceptable so they siad they would see what they could do.They have not got back to us yet but she was not expecting tp pay fpr repairs on a vehicle she has has less than a week. At this point i would not recommend dealing with them due to their attitude of expecting her to pay for the repairs. ...read more

Pioneer Truck Sales

1.0

By Damon

Purchased an $11,000 2002 truck, 4 months later, I can't drive it due to drive train malfunctions, electrical issues, and lack of power under acceleration. Truck starts exceptionally hard and requires 4-5 times to start at all. Customer service, both Technician and sales were very similar attitudes and were blatantly refusing to back up me as a customer. I asked for a simple diagnosis at company time only, they refused for less than $50/hr. I shouldn't have to pay for diagnosis after 4 months of owning the truck. They stated excessive mileage and abuse, without even looking at the truck. it has been babied, and 14k miles in 4 months is more than average, but when it requires 25+ jiles to work and another 25 back daily, not including other normal travel, miles add up very very quickly. I WOULD NOT RECOMMEND THEM TO ANYONE, nor will I ever purchase there again. ...read more

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Focus and Fiesta Compacts at Genesee Valley Ford

At Genesee Valley Ford in Rochester, New York, we offer no-nonsense deals on new and used Ford vehicles. Our “non-commissioned” salespeople are dedicated to serving customers through detailed knowledge rather than through sales gimmicks. Our 2011 Ford models available to test drive today include the Fusion, Focus, F150, Escape, and Fiesta. Initially introduced in 2000, the Ford Focus was redesigned in 2008, appealing to customers wanting a fun-to-drive American compact. The 2011 Ford Focus stands as an excellent option for price-conscious consumers desiring a smooth and reliable ride. The Ford Focus comes with a host of standard features including a driver's information center, remote keyless entry, and MyKey, which allows parents to encourage responsible driving through limits on speed and audio volume. The 2011 Ford Focus offers the added safety of anti-lock brakes and electronic stability controls, with a state-of-the-art SYNC audio system. Fords are known for their responsive handling, and the Focus is no exception. With its stiff body structure and independent suspension, Ford Focus drivers enjoy a sense of maneuverability and control. The 2011 Ford Focus offers excellent fuel efficiency, achieving 35 mpg on highways and 25 mpg on city streets. Ford offers something truly novel with its 2011 subcompact Fiesta, adapted from the successful European Fiesta line of cars. With a modern and racy exterior, Fiestas include a raft of extras including a premium audio system, SYNC media controller, and leather seats. With a best-in-class mix of power and fuel economy, the Ford Fiesta achieves 30/40 mpg and its 4-cylinder engine offers 120 horsepower with 109 pound-feet of torque. Electric power steering ensures engaged feedback and responsiveness between the engine, driver, and controls. To explore Genesee Valley Ford’s full lineup of affordable 2011 Ford models, visit www.geneseevalley.com. ...read more

By Genesee Valley Chrysler Dodge Jeep May 02, 2011

An Interview with the Owner of Genesee Valley Chrysler Dodge Jeep

Dom Genova has owned theGenesee Valley Chrysler Dodge Jeepdealership since March in 1994. Since then, Dom has worked six days a week at the Avon, New York, location to ensure that the operation runs smoothly and oversee sales and service. I enjoyed the chance to sit with Mr. Genova and talk about his experience with the Genesee Valley Chrysler Dodge Jeep business.   Q: Thanks for taking the time to talk with me today. First, can you talk about the beginning days of Genesee Valley Chrysler Dodge Jeep?   A: I’m happy to be here. My wife and I opened the dealership in 1994 with only eight employees. I am here every day and I love every minute of it. When we started, we decided to hire only trained professionals who would work with a policy of no commissions, as our no-nonsense deals center on the elimination of commissioned sales. This has resulted in an atmosphere of trust between us and our customers, and we have been doing well since our inception. I added a Ford dealership to the franchise in 2005, and now we have over 50 employees.   Q; Tell me more about your no-nonsense philosophy.   A: My purpose as a businessman is to give my clients straight talk. I wanted to take the hard negotiating part of buying a car out of the equation, so we enacted a no-nonsense deal that allows the customer to deal with only one person during his or her buying process. Our employees do not consult with finance managers, and they do not receive commissions, so there is no incentive to sell a vehicle for anything short of a good deal. We will negotiate with a customer, but we will not pressure a customer or use deceptive practices or have hidden fees. All customers have different wants and needs, and we try to accommodate them as much as possible. Everyone is treated fairly and with respect.   Q: Lastly, what are some additional services provided by Genesee Valley?   A: Our auto shop is open six days a week from 7 A.M. to 8 P.M. I am on location each day to make sure that our customers can get their cars serviced at their own convenience. We also supply customers with online tools like a car-buying IQ quiz that is designed to help them fend off car scammers. ...read more

By Genesee Valley Chrysler Dodge Jeep April 08, 2011

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