I didn't have the exact measurements of my floor when I first went in, because I was considering a carpet remnant. I decided to go with wall to wall, and I faxed them the exact measurements the next day, but I had already paid. They called and said I needed another 30 sq ft and that it would be around $90 more. I decided that I didn't want to spend that much, and asked them to refund my credit card. I ended up waiting two months and had to protest the charge on my credit card, plus they charged me a 15% restocking fee.\t\n ...read more