Top Auto Inspection Services in Las Vegas, NV
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By nlvgirl at Citysearch March 14, 2012
DO not take your car to this shop unless you want to be ripped off and a victim of discrimination. The Manager, Tabitha should not be in business, she is known for unfair and unethical business practice. Tabitha and Carla gives poor customer service and are unprofessional. The is a franchise and does not operate under corporate rules, but her own rules and makes them up as things go along. Avoid this business at all cost! STAY AWAY - BUYER BEWARE! ...read more
Mercedes Service Frank's
By keeley.maturin at Yellowbook December 15, 2011
Pricey, but staff and service are GREAT!!!! ...read more
Mercedes Service Frank's
By kaylynncastel at Yellowbook December 14, 2011
I would take my car anywear els. ...read more
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Vehicle Service Contract FAQ's Part II
In the previous installment of this series on Vehicle Service Contracts (VSC) we covered the basics of a Manufacturer Warranty and a VSC. In this installment we're going to explore important terminology and conditions that can separate one VSC from another. Ever wonder why one VSC performs better than another with comparable coverage. The answer is, in large part, due to the terms, limitations, and exclusions. As my dad used to say: "Its all about the fine print". Let's cover some basic concepts and definitions. 1) BREAKDOWN The definition of a "breakdown" can vary from one plan to another and can have an impact on a VSC holder's satisfaction. Typically you will see two basic variations. "A complete and total failure due to defects in material or workmanship of a covered part..." Ideally you want the agreement to define a breakdown in the following manner: "A failure of a covered part to perform the function for which it was designed by its manufacturer or worn beyond the manufactures field tolerances..." If your power window motor degrades to the point of being agonizingly slow, you don't want to have to wait for it to completely fail before you can have it replaced. 2) REASONABLE COSTS "We [provider/obligor] will pay or reimburse you for the reasonable costs to repair..." This is standard in most agreements but it's important to recognize that what is "reasonable" to you may not be "reasonable" to someone else in the same way that one repair facility may charge more for their time and parts than another. It's important to define what is considered "reasonable" by the provider since they will be approving and paying the bill. Are they using industry standard manuals to determine pricing? Will they meet the posted labor rate of your mechanic or dealer? 3) LIMITS OF LIABILITY Every program will limit the liability of the provider. It would be unreasonable to assume that a provider would pay unlimited sums to repair a vehicle but you certainly don't want limitations placed on repairs that are far below industry norms. Make sure you carefully consider plans that place limitations on specific repairs (i.e. transmission, engine, heating&air; conditioning) as these limits may be under what is customarily required to repair a failure of that type. Additionally, you should be aware of programs that base the total amount paid over the life of the plan for repairs on the value of the vehicle at the time of breakdown. This is especially true of high mileage vehicles with a low trade-in value. If your vehicle isn't worth more than a few thousand dollars you may be caught out when the cost of a major repair exceeds the value of your vehicle. Instead, look for programs that have a fixed amount ($5000+) paid over the plan's life. You don't want the VSC depreciating along with your vehicle. There are almost as many variations in agreements as there are companies that offer programs but using the information above should be a helpful starting point in your evaluation process. Ultimately, the stability and reliability of the provider that stands behind the program will be one of the most significant factors in the quality of service you receive when the need arrives. In the next installment of this series we'll examine how to spot the tell-tale signs of a reliable provider and a quality program. It's easier than you might think. Until then, take care. ...read more
By Cardinal Assurance July 16, 2010
Vehicle Service Contract FAQ's Part I
1. What is a Vehicle Service Contract (VSC)? Most new vehicles come with a 3 year /36,000 mile Original Equipment Manufacturer's Warranty. This is what is known as the "underlying" manufacturer's warranty. An Extended Vehicle Service Contract is a contract that provides coverage that goes beyond the 3 year / 36,000 mile limit of the manufacturer's warranty. You are assured that for a specified amount of time and/or mileage, the parts, labor and sales tax (if applicable) required for replacement or repair of covered mechanical systems in your vehicle will be paid. 2. What does "OEM" stand for? "OEM" stands for "Original Equipment Manufacturer". 3. What is the "Original Manufacturer's Warranty"? The 'Original Manufacturer's Warranty' is the initial warranty that is provided by the manufacturer for a new vehicle. For most Manufacturers the "Original" warranty is limited to 36 months or 36,000 miles whichever comes first. Also, most US manufacturers also provide a warranty on all federally mandated emission's components for 5 years or 50,000 miles and a corrosion warranty for 6 years or 100,000 miles. The purpose of the Manufacturer's warranty is to 'guarantee' that the brand new vehicle you just purchased has no manufacturer defects. 4. Is a Vehicle Service Contract (VSC) an insurance policy? Technically, a Vehicle Service Contract (VSC), commonly referred to as an an extended warranty, is not an insurance policy. While they do protect against various forms of loss and often they are insured, they differ in their legal construction from insurance policies. An insurance policy is a direct agreement (contract) between the insured party (consumer) and an insurance company. Some insurance companies do offer this type of a policy, which is called "Mechanical Breakdown Insurance". A VSC, on the other hand, is provided by a dealer or administrator and is a contract between the dealer / administrator and the consumer. All quality VSC's are backed by an insurance policy which allows the consumer direct access to the insurance company if a valid claim is not paid. The name of the insurer with their address should appear on the VSC. We will address specific VSC considerations in our next installment of this series. See you then. ...read more
By Cardinal Assurance July 15, 2010
Come take a look
By Tri State Towing and Recovery April 30, 2008