NTB-National Tire & Battery

Dropped off vehicle late Friday for an alignment (I have the 3 year unlimited alignment package). Said it would be done Saturday...they never called. Called Sunday and they said it was ready and was surprised nobody called. Oh well I didn't need it that bad. When I pick it up first thing Sunday morning all they do is hand me the receipt and keys. I asked for the print out of the adjustments that were made (you are supposed to get this when you get an alignment) but he said the printer was messed up and sometimes you get a print out and sometimes you don't. Well this is the SECOND TIME I've gotten an alignment there where they did not give me the print out. "You can come back later today or tomorrow and we can put it on the machine to give you the print out." Um...no. If you did it right the first time we wouldn't be having this conversation. He stated that he's tried to get a new printer but corporate wouldn't approve it. Well thank them for losing my business and be sure to tell them I'll let everyone know NOT to go to Tire Kingdom.

I have taken three vehicles to Tire Kingdom in the past 6 months. I first was my daugther's car for tires, and shocks. I asked just for tires and shocks, they did the job and I was satisfied. My second car was my car when the check engine light came on. and I get brake done at the same time. The manager gave me the impression he was a "good" guy wanted to help. He found some other "problems" with the vehicle, It cost me almost $3000.00 when he was done. I had a bad taste in my mouth, but I thought maybe the worked need to be done. Next was my son's car. I wanted shocks and to check to brakes. The manger said a lug was broken (it wasn't when I brought the car there), and it needed a radiator flush. Luckily for me he "discovered" the radiator was broken and now needed to be replaced. (It wasn't broken when I drive in),
We went to $1100.00 for a simple shock replacement. THIS IS THE LAST TIME I'LL BE USING THIS "BUSINESS"!!