I have been a member at 5 different planet fitness locations. I was most recently a member at the planet fitness in dover, nh. They recently removed a lot of the weight lifting equipment and replaced it with machines. They no longer have any flat benches or squat racks. Bench pressing, squats, and deadlifts are not allowed at this gym. Makes perfect sense right? \t\n\t\nMy membership was canceled about 20 minutes ago because I was hanging from a smith machine to stretch my shoulders during a work out. I should mention that I usually start all my workouts with a set of pull ups on the smith machine, Ive been doing this 5-6 days per week for over a year. Today while I was stretching an employee approached me to tell me I wasnt allowed to do pull ups on the smith machine. I informed her I wasnt doing pull ups just stretching. I asked out of curiousity what would happen if i did a pull up and she said she would cancel my membership. \t\n\t\n15 minute later I was approached by the assistant manager and he told me they had to cancel my membership. when I asked why he said it was because I asked the woman what would happen if I did a pull up. Thats why my membership and my girlfriends memberships were canceled. I wouldnt recommend this gym to anyone under the age of 65. Its too bad because these used to be decent gyms. ...read more

The soft environment is worse. \t\nExpecting: \t\n-professional service staff , \t\n-customer need oriented consideration, pls keep standardized level for the details daily\t\nSuggestion:\t\n-could we have the scale again (it would be an extra? investment, but it really good for a fitness center)? which was once there last year in the dressing room ...read more