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Hilker's Cleaners

1
DO NOT GO HERE!

Suspicious, bizarre and untrustworthy. DO NOT GO TO HILKER'S CLEANERS. I asked for a price check on repairing the zipper of a blouse. The manager said she'd show my blouse to their seamstress and call me back the next day. Not only did she never call me back, but when I went back to the cleaners, the manager claimed that I consented to the repair. When I returned to the cleaners to resolve the issue, the manager still insisted that I agreed to the repair. I had to show the manager the slip in her handwriting to prove that she agreed to inquire about the price of repairing my clothes. (The slip said, "Ask [about the price of a zipper repair].") At the end of the day, I had to fight to prove I was right AND I still had to pay for the zipper, although at a slightly reduced price, even though I didn't even want the repair. I found the ordeal ridiculous and so suspicious. How bizarre that they charged me for a job that I didn't even want or ask for! Keep your receipt. You'll need it.

by scooterreviewer in Raleigh, NC on November 27, 2011

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DO NOT GO HERE!
Merchant Ratings

Suspicious, bizarre and untrustworthy. DO NOT GO TO HILKER'S CLEANERS. I asked for a price check on repairing the zipper of a blouse. The manager said she'd show my blouse to their seamstress and call me back the next day. Not only did she never call me back, but when I went back to the cleaners, the manager claimed that I consented to the repair. When I returned to the cleaners to resolve the issue, the manager still insisted that I agreed to the repair. I had to show the manager the slip in her handwriting to prove that she agreed to inquire about the price of repairing my clothes. (The slip said, "Ask [about the price of a zipper repair].") At the end of the day, I had to fight to prove I was right AND I still had to pay for the zipper, although at a slightly reduced price, even though I didn't even want the repair. I found the ordeal ridiculous and so suspicious. How bizarre that they charged me for a job that I didn't even want or ask for! Keep your receipt. You'll need it.
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