By PatBecker April 17, 2013
This was a horrible experience from the eye appointment through the shopping for a set of frames. The appointment was almost 40 minutes late with a comment from on of the doctors that they (the scheduling staff) really keeps their schedules full. Tip: I believe the eye doctors own the business, change your practices. Nobody asked if I would be buying frames prior to my appointment or helped me navigate the different choices. I was directed to go to the south store, the former John Bitz Optical, and the place was disorganized, dirty, and the staff were clueless. The two young ladies working in the front were nice, but had no idea regarding sales, customer service, or knowledge of the inventory. In addition, I was sent from the north location to talk to Dave at the south location and he was on his regularly scheduled days off! I went back to the north store to find somebody who had a clue regarding inventory at both stores and was informed that person does not exist. I asked for ...read more
By PatBecker April 17, 2013
This was a horrible experience from the eye appointment through the shopping for a set of frames. The appointment was almost 40 minutes late with a comment from on of the doctors that they (the scheduling staff) really keeps their schedules full. Tip: I believe the eye doctors own the business, change your practices. Nobody asked if I would be buying frames prior to my appointment or helped me navigate the different choices. I was directed to go to the south store, the former John Bitz Optical, and the place was disorganized, dirty, and the staff were clueless. The two young ladies working in the front were nice, but had no idea regarding sales, customer service, or knowledge of the inventory. In addition, I was sent from the north location to talk to Dave at the south location and he was on his regularly scheduled days off! I went back to the north store to find somebody who had a clue regarding inventory at both stores and was informed that person does not exist. I asked for ...read more
Glaucoma is often called the "thief of sight." It affects individuals over age 40 by slowly increasing the liquid pressure inside the eye, damaging delicate internal eye structures. There is no specific level of inner eye pressure (IOP) that causes glaucoma. It is a complex eye disease characterized b... ...read more
If you need to replace the lenses in your glasses, do so carefully to keep your glasses in good condition. To replace lenses, remove the screws from your frames and push out the lenses. Place your new lenses into the frame, and replace the screws making sure they are tight and lenses are secure. ...read more