I called to order a flower for my aunt's funeral. The sales person and I talked about the different plants they had. I decided on a pink azalea.She told me the prices and the different containers. Because my sister and brother were going in together I chose a white ceramic planter over the ugly brown baskets (or as I call them bonnets) She told me they would put a bow in it. I asked for a price. The bonnet one was $36 plus change the ceramic planter was $46 plus change. I asked for a total over the phone.She said it would be $46 and change(I can't remember the exact amount) tax and delivery fee.She never gave me a total.When I got to the funeral home it was in the bonnet.On Friday I went to Coastal Florist to find out what the amount I was charged. Jennifer could not find my ticket. I was in there at least 20 minutes. I know they were busy with tuxes,prom flowers and Mother's Day. She finally asked if she could call me Monday. Fine with me. I never received that call and called at 3pm. After talking with her she told me I got what I was paying for. The total was for the ceramic planter.but the flower was in the bonnet. She told me I must have misunderstood the sales person.NO I DID NOT.How could I have told her about the phone call and know what was what if I had not been told. I live out of town and had never been in her shop before Friday.She finally put the money back on my card after she tried to make me feel like this was my fault.Yes I learned a valuable lesson about flower shops. I will do things different next time and when I read reviews about places I will take them to heart and move to the next florist. ...read more

This is the best Florist around, Jennifer the owner will take real good care of you and she will make sure you are very happy when everything is said and done. Also she has one of the best coolers around! God Speed! ...read more