By cindithomas554 November 30, 2012
I used Spotacular Carpet Cleaning after having a kids birthday party at my home, and he did a WONDERFUL Job! We had lots of kids there, and with my carpet being a very light ivory, you can imagine how many drinks were spilled. We served Kool-aid, and Fruit Punch. I tried everything to try to get the stain out myself because it was very noticeable. I called and spoke to Johnny, and the next morning he was there and cleaning my carpet. After noticing what a great job he had did in my living room, I asked if he could do my ENTIRE house! What a difference he has made in my home. It looks like we just bought brand new carpet. He was so courteous, and very friendly. I have recommended him to my neighbors that live in my neighborhood, and my friends as well and they have ALL been pleased with Johnny s work. I give him 5 stars for a GREAT job, and for his Personality. It is always a pleasure to know that when you are spending your money, you also are getting Great Customer Service. ...read more
By CindiThomas November 30, 2012
I used Spotacular Carpet Cleaning after having a kids birthday party at my home, and he did a WONDERFUL Job! We had lots of kids there, and with my carpet being a very light ivory, you can imagine how many drinks were spilled. We served Kool-aid, and Fruit Punch. I tried everything to try to get the stain out myself because it was very noticeable. I called and spoke to Johnny, and the next morning he was there and cleaning my carpet. After noticing what a great job he had did in my living room, I asked if he could do my ENTIRE house! What a difference he has made in my home. It looks like we just bought brand new carpet. He was so courteous, and very friendly. I have recommended him to my neighbors that live in my neighborhood, and my friends as well and they have ALL been pleased with Johnny s work. I give him 5 stars for a GREAT job, and for his Personality. It is always a pleasure to know that when you are spending your money, you also are getting Great Customer Service. ...read more
By URGIRL July 14, 2012
I would NOT recommend using this company. I called because my child threw up on my couch. The owner, Johnny Porterfield, came out and did a very quick job (30 minutes)and charged me $95.00. Two days later the smell was still strong and the color was still there, so I called him and had to leave a message explaining my issue. He called me back late the next night when I was sleeping and told me that what he did was all he could do and that it must be in my cushions. So I called him again the next day and told him I thought he should come out again and take a look at it. He didn't call me back so the following day I had to pay another cleaning service to come out and they were able to get the smell and color out for me. When I called him for the third time to tell him that I had to get someone to help me since he wasn't returning my calls, he started yelling at me and was very rude and unprofessional. Not worth the time or money to use this company!!!!! ...read more
Homeowners, insurers, contractors and real estate companies are all facing a challenge from water damage, moisture and mold problems. We will look at the problems being faced, the trends causing these challenges and actions that can be taken to help reduce the problems. During the past few years, the media has started to connect the air quality in the home with water, moisture and mold problems. The rate of mold lawsuits regarding mold has created higher costs to insurance companies, higher homeowners insurance costs and a fear among homeowners of having their insurance cancelled if they make a water or mold claim on their insurance policy. Even worse, mold and moisture problems can affect the ability to sell your home. The challenges are real, but there are solutions to help everyone overcome these rising costs. We need to learn: Ø What mold is and what is the cause. Ø What you can do to protect your home. Ø What you should do if you have a water damage. Ø What not to do if you have a moisture problem. As your grandmother always said, "An ounce of prevention is worth a pound of cure." You can help protect your home and keep insurance costs controlled by doing your part to keep your home problem free. There are over 100,000 species of mold and they are around us every day. Mold however needs the right environment to grow: Ø High Moisture or high humidity Ø Food (any organic substance) Ø The right temperature Ø Lack of ventilation Mold presents greater challenges to young children, the elderly and other immune-suppressed people. Some mold can produce toxins if the environment conditions are right. The good news is there are things you can do to reduce the growth of mold. The key to keeping mold problems from occurring is to deal with water and moisture problems quickly. You can help to keep your insurance costs down and protect your property as well. The most important step you can take is to identify and humidity, moisture or water damage problems before mold issues can arise. Do not procrastinate if you have a problem. Get help from a professional company to make sure the problem is resolved and doesn't become a much larger issue later. Ø Periodically inspect the home (inside and out) Ø Look for any water or moisture paying special attention around pipes, basements and crawl spaces. Ø Your nose knows…musty and moldy odors may be an indicator of growing molds. Ø Control the humidity in bathrooms, showers or where water is repeatedly used. Exhaust fans, proper caulking and regular cleaning with bleach-based cleaners will help keep problems away. Ø Proper ventilation in attics, crawl spaces, basements and other damp places will help reduce moisture problems. Ø HVAC systems and air conditioners should be routinely cleaned, drip pans emptied and inspected to identify other moisture problems or drain clogs. With proper maintenance you can help to reduce the potential for mold issues. The important things to remember are that immediate repairs and remediation to any water or moisture concerns need to be done making sure that all areas of concern are removed…and if you have a mold issue in your home please contact a professional who handles mold related issues. Health issues during the removal process pose a serious concern that needs to be addressed by someone certified to handle mold mitigation. Call Servpro of High Point: Mold Remediation Specialists 336.884.0063 ...read more
By SERVPRO of High Point June 17, 2010
If you are planning on starting a residential cleaning business, you will need to know how to set your rates in order for your business to be profitable. There are many different things that need to be factored in to determine the rates for each house that you are estimating. ...read more
Owning a business requires that you have a steady supply of loyal dependable customers. A cleaning business is no different you want to have a vast pool of customer, and what better customer to have than a government contract. However, getting a government contract is not an easy undertaking, but you ... ...read more
