HAVE ORDERED FLOWERS TWICE FROM NEW LOOK AND HAVE YET TO GET WHAT I ORDERED. FLOWERS WERE LEFT IN THE COLD ON PORCH, NAME OF RECIPIENTS WAS SPELLED WRONG ON CARD,AND THE FLOWERS WERE NOT TO BE AS DESCRIBED TO ME OVER PHONE. THIS HAS BEEN THE CASE TWICE NOW WHEN I HAVE USED THIS FLORIST. I AM OUT OF STATE WHERE THESE WERE ORDERED AND I THINK THIS FLORIST TOOK ADVANTAGE OF THIS.WAS NOT OFFERED ANY REIMBURSMENT AND WAS TOLD THE RECIPIENT COULD COME IN HERSELF TO GET THE BUTTERFLIES THAT WERE SUPPOSE TO BE IN ARRANGMENT.IS THIS PROFESSIONAL?WAS TOLD THE FLOWERS I ORDERED DIDN'T LOOK GOOD TO HER AFTER OUR PHONE CONVERSATION SO SHE MADE A NEW ONE, OK, THEN MAKE IT AS DESCRIBED FROM THE ONE THAT WAS NO GOOD NOT COMPLETELY DIFFERENT! ...read more