Top Nursing Homes in Independence, MO 64050
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Villages of Jackson Creek
By Brian McGuire at Yellowbook December 18, 2010
My mother just left this place, and we were very unhappy with the nursing staff. The rehabilitation folks were very good, and provided consistent, professional care and good, clear communication. The rest of the staff was really substandard. My mom had to wait MANY times for someone to answer her call light. When she talked to someone about needing additional pain meds, they'd say they someone would be back soon... but no one ever came.. or would come in an hour. We had two medicine mix-ups, and if my mother wasn't a retired RN, she would have never caught them. I had to call the Director of Nursing, who was initially responsive, but then proceeded to go out of her way to ignore my mother - obviously because she and I had expressed concerns about her care. I will do whatever I can to make sure she never goes back to this place.. ...read more
Villages of Jackson Creek
By klc32 at Yellowbook December 30, 2008
The rehab department here is wonderful, it's just a matter of living through the poor nursing care that you receive from the facility staff. Their Director of Nursing is one of the most rude people I have ever met, I really don't see how they keep the staff that they do have. Too bad they can't have the rehab department at a facility that has as good of nursing staff. ...read more