By mrstucker77 March 19, 2014
What's the problem....lack of communication....incorrect information....I have not received my package and can't understand where it is at and why I haven't received it. I have been very patient and understanding...Please email me with information ...read more
By ScottRichardson January 29, 2014
I've gone to them 3 times for business cards. They've always been responsive and timely. ...read more
By RhiaGronberg January 23, 2014
They really know how to package your odd shaped or fragile stuff well to get it shipped without damage. ...read more
Once in a while - not very often, but perhaps two or three times a year - it happens that a package meant for us here atAble Courier to pick up and deliver is actually picked up by a US Postal worker by mistake. It happened again today (which prompted this blog post).What happens after that? "It depends" (isn't that great?). In this particular case our customer was able to re-print the contents fairly quickly, so we were still able to deliver the package on time. This is not always possible, so sometimes it becomes necessary to try and track down the worker involved (time-consuming and not always successful).Why does this happen? Most often because a business tends to leave outgoing items of all sorts in the same general location without an explicit indication that the one intended for us should be left where it is until we arrive. A busy US Postal worker may just assume that anything in that area is meant for pickup. A particular hazard is if it's an envelope with postage already on it, which can happen if it was meant to be mailed earlier but now has to go by courier becausetoday is the deadline and it has to be there by 4:00!!!How can this be avoided? The simplest way is to make sure a package meant for us is obviously indicated as such, perhaps by attaching a Post-It saying "Able Courier" or placing it in an area marked with a sign saying something like "Outgoing Courier". It may be helpful to have a similar area for the Postal service or even just a tray marked "Outgoing Mail".Making sure everyone knows who is supposed to pick up what can save a lot of time and aggravation. ...read more
By Able Courier February 03, 2014
When asked, a recent customer told us he had found us by using the simple search term "courier 55124", which turned up our Apple Valley rate sheet on the first result page.We've noticed before that many search engines have indexed some or all of our rate pages. This can often speed uplocating a particular rate sheet on our websiteby using one."Able courier" can narrow down results versus just "courier", and a city name often works just as well as a Zip Code.Search engines do exhibit a bias toward couriers physically based near locations used in search terms, even though couriers as an industry serve areas much larger than their immediate surroundings. Still, using a search engine can still be a useful shortcut to quickly locating one of our rate pages! ...read more
By Able Courier October 25, 2013
Our hosting company has apparently resolved the problems plaguing their machines. We're crossing our fingers! We also tweaked our site a bit ourselves in hopes of making it a bit easier to use the rate pages. If you try it, let us know what you think! ...read more
By Able Courier September 26, 2013
Moving to a new home is often stressful and overwhelming. There are many important factors to consider and plan for, including the overall cost of moving. One way to make the process of moving a little bit more manageable and controlled is to estimate your moving costs ahead of time. This will help yo... ...read more
