By S & S Electric, LLC March 26, 2011
I need to get my van lettered Waldorf signs, inc were very helpful and did a wonderful job for a fair price. Thank You ...read more
Nothing says“Thank You”better than additional purchases! Repeat business is the name of the game and it also generates good reviews and referrals. When you and your team utilize the business process you have developed is rewarded with a repeat purchase;THAT’S when you’re doing it right! “Customer Retention”is an important factor for most businesses, building a relationship with quality communication and fair market value products greatly enhances the customers experience and encourages additional purchases. Heritage is blessed with good leadership that understands and embraces all aspects of business,especially customer service. I revamped our Customer Focus Program to add continuation to The Heritage Process of customer service, a “Shout Out” on our networks is merely a portion of that program. Practical Training Professionals Ryan Gass, Owner and Lead Instructor at Practical Training Professionals, reached out to Heritage Printing in for consulting on a variety of marketing materials. His business was in“start-up mode”and the desire to promote his services and grow Practical Training Professionals to a recognized brand was satisfied by our Maryland team. Heritage Printing & Graphics have two manufacturing facilities: Waldorf, MD and Charlotte, NC. What started with flyers and brochures, grew into training manuals, pamphlets, banners and vehicle graphics; Ryan realized that Heritage Printing is more than just marketing materials, we are seasoned veterans in print, design and marketing. Through our exceptional customer service, high quality products, on time deliveries and prices at better than market averages, Ryan found everything he was searching for in marketing materials. Heritage Printing has served Practical Training Professionals numerous times since our initial project, we always look forward to working with Ryan. Website Snippet:Practical Training Professionals LLC.com Practical Training Professionals was founded by Ryan Gass in August 2015. Ryan saw a need in his region for quality firearms training at a price that the average citizen could afford. He wanted to make the process of becoming a gun owner and carrier, a more user friendly one. Ryan's love for teaching firearm safety developed exponentially during his enlistment with the United States Marine Corps, Ryan served our country from 2008 - 2013. Ryan served as a security guard for assets vital to national security in Kings Bay, GA and then went on to become a firearms instructor at Camp Lejeune, NC, serving at Alpha Range at Stone Bay for over 2 years. Ryan trained Marines and Sailors how to more effectively use their M16/M4 rifles and M9 pistols. It was during this period that Ryan gained a wealth of knowledge in regards to marksmanship and how important the fundamentals are for accurate shooting. Ryan is a NRA and Maryland State Police Certified Firearms Instructor. He has also received several security certifications, including Calvert Cliffs Nuclear Power Plant currently owned by Exelon Energy. Ryan brings the same enthusiasm and immense knowledge to his students as he did to his Marines and Sailors on Alpha Range. PIC 05 Q: What does your company do/provide?Firearms training; from basic pistol, to concealed carry for: Utah, Maryland, Virginia, Arizona, North Carolina, and Florida residents. Q: What does the future hold for your company?Much growth and more diversified training to include AED/CPR/First-Aid training classes. Q: How did Heritage Printing help you?In more ways than I can explain, they helped me promote our business via fliers, banners and vehicle signage. They also helped me put together training pamphlets. Q: Was there one (or 2) Heritage employees that made a positive impact on you?Terry and Eric Customers like Practical Training Professionals don’t just walk in your door, there needs to be a process in place long before any customer contacts your team. Here are a few of the essentials we have employed and developed over the years. Keep in mind that customer retention is a dynamic process that shouldn’t be taken for granted: Your competition is only 2 clicks away! 3 Main Factors for Customer Retention 1. Product/Service:This is the core of any business, the entity that generates profit and pays the bills. All products/services should be better than expected and at a fair market value. This is done through never-ending research for better materials and a more efficient method of production and delivery. 2. Customer Service:Honesty, Respect, Communication and Kindness are values that keep customers coming back.These 4 characteristics are the least expensive of any operational expense and yet they are the ones that “Make or Break” most businesses. 3. Marketing:The Internet has changed the way we market our business: People“Search”for your products and services instead of you aggressively and expensively“Pushing”it upon them. Searchis easier, less expensive and more effective thatPush! Our process of manufacturing and customer service starts at the top with our President and is embraced by every employee at every level. No one person at Heritage Printing is less important than any other, we all work together as a team to provide an excellent experience for every single customer. “Gentlemen, we will chase perfection, and we will chase it relentlessly, knowing all the while we can never attain it. But along the way, we shall catch excellence.” ― Vince Lombardi Jr. Kevin Smith Marketing ManagerHeritage Printing ...read more
By Heritage Printing & Graphics May 26, 2016
BEING REMEMBERED(not just being seen) is essential for aCustom Trade Show Display We infuse innovative mixtures of engineering, graphics and dynamic technical and architectural expertise to cast every custom exhibit or a new product display. Every team member at Heritage is involved in some way and takes great pride in these award winning projects. Fabric Backdrops:Fabric makes the best photography backdrop, soft touch fabric with vibrant imagery is perfect for all Red Carpet events. Fabric has a better, softer, non-reflective backdrop than vinyl. Make your trade show booth a paparazzi magnet that all attendees will migrate to and share on social media. We make an array of sizes and provide durable and reusable hardware that is easy to install, disassemble, travel and storage. Life Size Cutouts:Life size cutouts (aka: standees) are created from your high resolution digital images. Our ability to DIP (direct image print) to a variety of substrates, make us the best choice for a vibrant, attractive standee that will lure an amazing number of people for pictures and videos. We can print directly on foam core, PVC or Coroplast boards for long lasting durability. Every standee is custom contour cut for accuracy and lifelike detail. Retractable Banner Stands:We offer a variety of sizes, from the ultra-convenient small versions to the massive 10 footers, retractable banner stands from Heritage Printing. Easy to install, disassemble, travel and store, every trade show veteran utilize the value of a retractable banner stand! Step and Repeat Banners:Excellent for all photo and video media moments, step and repeats are the most popular, most seen and most utilized backdrop in the media industry. We manufacture all step and repeats locally for extra fast delivery, we also hand deliver locally with our Heritage Van. Look professional with a step and repeat with your company logo and your event sponsor. Outfitted Designs: we offer "outfitted" designs for new and preexisting displays. No need to expensively remove your current situation, we can improve upon it and utilize its benefits in many manners. We analyze the situation and provide professional advice on how to best reach your goals and stay within your budget. Ask your project coordinator about all the options we provide for outfitting your current display, lobby or entire office. Made in USA:We manufacture your displays in our Charlotte or Maryland sign shops, all products are locally produced atHeritage Printing!We produce a surplus of products, custom and stock, that are excellent for trade shows, conferences, product launches and museums in any market. COMMAND your market, with custom made trade show displays from Heritage! Kevin SmithMarketing ManagerHeritage Printing ...read more
By Heritage Printing & Graphics May 18, 2016
We are always trying to improve, every person that works at Heritage Printing is directly charged, by Joe Gass himself, with “Thinking Outside the Box.” Regardless of your position, title or salary, everyone is trying to find ways to improve the production process, ergonomics, customer service or equipment we work with. Heritage always wants to get better! Recently, a measurable improvement was made by upgrading one of our vendors! Not only is our product line better, we ran a cost study and actually lowered prices on our retractable banner stands. What could be better than an improved product line at better rates for your customers? It’s a WIN, WIN. Last year I asked a local convention center “How many conventions & trade shows are held in Charlotte annually?” The reply was: “We hosted 32 conventions and trade shows, 9 assemblies, 14 consumer shows and 393 local events in 2104!” That’s a total of 448 events held at one single Charlotte event venue in the year 2014. That intrigued me so much that I researched further and foundCharlotte’s Got a Lot, and according to their information, there are 88 different event venues in Charlotte. Kevin Math Let’s do some simple math: 88 venues x 448 events = 39,424 events in Charlotte in 2014!I’m sure that all 88 venues did not host 448 events, but even if each one only hosted half as many: 88 venues x 224 events = 19,712 events in Charlotte last year.If they only hosted ¼ of the 448 approximated events from 2014, the estimated total would still be almost 10,000 events: 88 venues x 112 events = 9,856 events in Charlotte! How many events have you attended and NOT see Retractable Banners? That’s what makes this so much better, all those event vendors need high quality banners and backdrops and Heritage Printing now has them better than before and at lower prices. Many of the orders we receive are what we categorize as “Hair on Fire” requests. For a collection of reasons: 1. Vendors arrive at their event venue in Charlotte and their banner is either missing 2. Displays are broken 3. They forgot them all together Our ability to manufacture a retractable banner in our Charlotte sign shop and deliver it to your event venue is unmatched. Our expedited services include our immaculate customer service. No other sign shop in Charlotte is as dedicated to making your event banner purchase stress free as we are here at Heritage Printing. We go the extra mile to make you look good at the event without all the drama. From your initial contact to the delivery of your banner, we make getting a retractable banner easy and stress free. We provide 100% In-House Printing and direct shipping to our customers! With all these events, the need for banners and backdrops is higher than ever. That’s why we are here, we make almost any type of banner or backdrop imaginable, specializing in Step & Repeat banners (the most popular for photo and video backdrops). Step and repeat banner stands and fabric backdrop displays have become an essential part of every company’s branding campaign. At every convention and trade show that’s hosted in Charlotte (and across the nation) you will see a plethora of fabric and vinyl step and repeats. Step and repeat banners and backdrops are popular because they positively position your brand to the thousands and possibly millions viewers, both at the event, on social media and via TV viewers when broadcasted. Smartphones empower anyone to capture and post immaculate images to social media in minutes. Step and repeat bannersare often used as photograph and video backdrops at interviews, sporting events and press conferences. Adjustable banner stands and retractable banners are a favorite choice for many growing businesses because of their portability, ease of use and value. We specialize in Step and Repeat Backdrops. Our In-House capability means we eliminate the middleman Work directly with a Heritage Printing project coordinator from beginning to end Our staff are wide format printing experts We are strategically located for expedited shipping Local delivery to Charlotte event venues Experienced manufactures of custom trade show displays We employ several graphic artists to help with any design needs You never get a second chance at a first impression! Your trade show booth is a direct reflection of you, your business and your products. If you show up with outdated signage, old & inaccurate displays it makes your competitor look even better. When at an event, your direct competition is usually directly across the aisle, obsolete marketing materials gives them an advantage over you! We offer a grab bag of trade show booth signage and marketing materials, from brochures to 3-D Hanging Structures, we know how to make your booth command more attention and be remembered. We make your banners and backdrops with your company logo to form an impressive background for your booth. We print a variety of unique backdrops to represent specific products or specific events. The fabric backdrop is easily replaced on the same banner stand. Retractable banner stands are the most popular; we make more Retractables than any other event signage item we produce. Impressive and easy to travel, a retractable banner is a must have for regular tradeshow vendors. 3 Tips for a Successful Trade Show 1. Show up early 2. Wear comfortable shoes 3. Use VIBRANT Marketing Materials from Heritage Printing Kevin Smith Marketing Manager Heritage Printing ...read more
By Heritage Printing & Graphics April 26, 2016
Screen printed shirts are a very common thing, but sometimes people want to get creative. Attaching a screen print design to a box is a great way to do this. This can be wonderful for business or event promotion. It can also be a great gifting idea. Imagine the look on you loved one's face when openin... ...read more
If you have photos on your website and they are not copy protected, anyone can copy it and claim it as their own. It as become a growing problem especially for those that use their photos to show the products they are selling and worked hard to take the perfect photos. There are ways you can protect y... ...read more
