By IT Guy at Citysearch April 25, 2011
We will never again use this company and I strongly advise anyone in the Washington/Baltimore area to avoid them like the plague. They sold us several Dell servers as new which turned out to be refurbished. All the drives that SHOULD have been Dell product were not- these scumbags had replaced the Raptors with WD Caviar drives. That's a big, fraudulent difference. Another server sold to us with six SAS drives only had three inside. It took us two months to get them to produce the missing drives (probably had to rip off someone else to get them). The owner had the nerve to ask if he could have some of our retired/dead equipment, since it was close to what one of his other customers needed. That should tell you where their inventory comes from- dumpster dives. If you bought ANYTHING from these clowns call the manufacturer with the service tag and you'll be stunned to learn the history of your "new" machine. They frequently charged us for services that were never done, or outlandish hours for tasks we proved only took minutes. We have caught the owner, Adnan Khan in so many lies we can't believe anything the man says- even "Hello". If you find yourself in their offices, don't believe anything you see online as they've been caught running bogus Microsoft pages with fake partner info there. You'd never notice until you do an NSLOOKUP and see that coincidentally microsoft's domain resolves to THEIR IP address. Never, never, never let them set foot in your company. ...read more
By former IQ customer at Citysearch March 17, 2011
AWFUL - DO NOT HIRE IQ SYSTEMS OF LAUREL MD When we first hired IQ and Adnan Khan, they were great. But .... we have now concluded that IQ Systems and Adnan Khan are greedy and dishonest. They told us we had to replace our entire network of computers which I've learned is not true. They tried to charge us $8000 for a piece of hardware. I searched for similar h/w pieces and found that the most expensive was about $3500 to service a company the size of IBM. We have less than 10 employees!!! I thought maybe there was a typo or an administrative error. We asked them to give us any proof that they had actually installed the h/w or even bought it. We asked for a manufacturer and model number. They ignored our questions for months. Finally, they told us they would take it back, but they needed it retrieve it right away, and so we would have to make alternative arrangements to replace the h/w. We did, but then they never even came to pick it up. Turns out they never installed it!! $8000!! And we had been clients for years. Once this happened, we asked for confirmation and mfgr and model number for s/w they "installed". Same response from IQ Systems. We said we would pay for it if they could provide the info. They would not but said they needed to retrieve a piece of h/w that contained the s/w. They never picked that up either. There's more, but you get the point. Now we got a new firm to do our IT. Adnan Khan and IQ Systems wont even give us necessary information so we can maintain the system they built for us. And we even paid all the bills (except for the $8K above). ...read more
By Anonymous June 17, 2009
I would recommend TMPP as a great IPO and they also gave me results faster than expected. ...read more
When you have a problem with your Windows computer, you will need to contact the Microsoft support center. However, many people are unsure of how to reach support or what information will be required. Fortunately, the steps for reaching technical support are simple. Follow this guide to ensure that yo... ...read more
Like any other business, remote IT support requires a method for charging customers for services completed. However, many people who are starting their own remote IT support company may not be familiar with the best methods for customer billing. Fortunately, there are several different possible billin... ...read more